Utility Billing and Revenue Manager,Customer Service Operations,Debt Management and Mitigation.My daily mission is to facilitate a steady stream of receivables while providing stellar service to the utility customer of Hillsborough County Florida. Particular care must be taken in the current economic environment to cultivate a low bad debt write-off with leveraged revenue to ensure the stabilty of our impeccable bond ratings.Specialties: Proficient in Systems and Software's EnQuesta Billing product.Proficient in Oracle's Customer Care and Billing product, excelling in bill file layout and execution.Other specialties include cost management and budgetary skills relating to fleet management, meter reading services, walk-in payment and customer service centers as well as electronic payment and customer service options.