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Gary Hurd Email & Phone Number
ServiceNow Engagement Manager
at
Fully Managed by TELUS Business
1 work email found
@fullymanaged.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
ServiceNow Engagement Manager
Location
Ontario, Canada, Canada
Who is Gary Hurd? Overview
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Quick answer
Gary Hurd is listed as ServiceNow Engagement Manager at Fully Managed by TELUS Business, based in Ontario, Canada, Canada. AeroLeads shows a work email signal at fullymanaged.com and a matched LinkedIn profile for Gary Hurd.
Gary Hurd previously worked as Owner (ServiceNow SPM Consultant, Oracle eAM Consultant, IT Project Manager, Contracted Services) at Zotoj Inc. and Senior Manager, IT Business Services Management & IT Governance at Home Trust Company. Gary Hurd holds Electronics Engineering Technology from Devry University.
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Email format at Fully Managed by TELUS Business
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{first}.{last}@fullymanaged.com
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Profile bio
About Gary Hurd
As a ServiceNow Engagement Manager at Fully Managed by TELUS Business, I provide single point of contact for the customer program management team and deliver high-quality ServiceNow projects across various domains, such as ITSM, ITAM, SPM, and ITOM. I have over 7 years of experience in managing dozens of ServiceNow implementations, using the best practices and methodologies of the Now Platform®. I also facilitate client knowledge transfer and product adoption, helping customers achieve the maximum value from their ServiceNow investment.My passion lies in program and project management, continuous improvement, and team leadership. I have a strong background in IT business services management and IT governance, with certifications in PMP, ITIL, and Electronics Engineering Technology. I have successfully led and supported multiple complex and strategic initiatives, such as contact centre transformation, SPM Strategic portfolio management, GRC IT governance, risk and compliance, and ITOM CMDB with discovery and services mapping. I also enjoy sharing my expertise and positivity as a part-time college instructor of project management courses, using ServiceNow SPM as my tool of choice. My mission is to leverage my skills and experience to deliver innovative and impactful solutions for my clients and stakeholders.
Listed skills include Leadership, It Strategy, Six Sigma, Team Building, and 46 others.
Current workplace
Gary Hurd's current company
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11 roles · 43 years
Gary Hurd work experience
A career timeline built from the work history available for this profile.
Servicenow Engagement Manager
Current✓ Provide single point of contact for the ServiceNow customer program management team.✓ Accountable for the engagement and delivery of ServiceNow projects. (ITSM, ITAM, SPM, ITOM)✓ Lead project management and operational support activities✓ Deliver program management expertise.✓ Expert level operational ServiceNow SPM Strategic Portfolio Management.
Mar 2021 - Present
Owner (Servicenow Spm Consultant, Oracle Eam Consultant, It Project Manager, Contracted Services)
Current
Zotoj Inc.
ServiceNow Engagement Manager, Fully Managed by TELUS BusinessProject Manager, Edmonton Power Corporation Senior Consultant, BC Transmission Corporation Senior Implementation Consultant / Project Manager, Hercules Offshore Senior Project Manager, Georgia-PacificCapgemini Project Manager, Ontario Power Generation Project Manager, Rogers Communications.
Feb 2005 - Present
Senior Manager, It Business Services Management & It Governance
- Senior Program Manager, ServiceNow PMOJan 2017-Nov 2020Implemented Projects:
- ITBM: Portfolio Project Management (PPM), Application Portfolio Management, Vendor Performance & Contract Management, Banking Access Requests.
- GRC: IT Governance, Risk & Compliance (COBIT compliant), Enterprise Risk Management / Internal Audit Issue Tracker, Proactive Risk Management, Compliance Issue Tracker, Operational Risk Management Controls and Risk.
- ITOM: CMDB with Discovery and Services Mapping.
- ITSM: Problem Management, IT Asset Management with Discovery and Vulnerability Response, ServiceNow Continuous Improvement and Enhancements program, ServiceNow enhancements and project Intake module with new Service.
Oct 2015 - Nov 2020
Senior Program Manager, Ehealth Pmo
- Directed and oversaw project tasks within a portfolio of Ministry of Health and Long-Term Care, eHealth integration projects. Contributed support and assistance toward the attainment of Ontario’s clinical goals and the.
- Contributed technical expertise as the Health Links Care Coordination Tool Technical Lead and Chair of eHealth counsel for Healthcare providers in all 5 regions of NSM LHIN.
- Developed and introduced a Provincial Privacy toolkit including the Personal Health Record (PHR); confirmed PHIPA, 2004 compliance for electronic exchange of Personal Health Information (PHI).
- Established an eHealth PMO to support healthcare projects in North Simcoe Muskoka (NSM). Acted as an Eclipse PPM configuration administrator.
Sep 2009 - Oct 2015
Executive Services Manager
2003 - 2005
~2 yrs
Director Of Professional Services
2002 - 2003
~1 yr
Account Executive
Ventyx (Formerly Indus International)
2000 - 2002
~2 yrs
Program Manager
1999 - 2000
~1 yr
Director Of Professional Services
Enhance Systems Inc.
1997 - 1999
~2 yrs
Senior Project Program Manager
1983 - 1997
~14 yrs
2 education records
Gary Hurd education
Electronics Engineering Technology
School Of Business And Public Management
FAQ
Frequently asked questions about Gary Hurd
Quick answers generated from the profile data available on this page.
What company does Gary Hurd work for?
Gary Hurd works for Fully Managed by TELUS Business.
What is Gary Hurd's role at Fully Managed by TELUS Business?
Gary Hurd is listed as ServiceNow Engagement Manager at Fully Managed by TELUS Business.
What is Gary Hurd's email address?
AeroLeads has found 1 work email signal at @fullymanaged.com for Gary Hurd at Fully Managed by TELUS Business.
Where is Gary Hurd based?
Gary Hurd is based in Ontario, Canada, Canada while working with Fully Managed by TELUS Business.
What companies has Gary Hurd worked for?
Gary Hurd has worked for Fully Managed By Telus Business, Zotoj Inc., Home Trust Company, North Simcoe Muskoka Local Health Integration Network, and Ncr Corporation.
How can I contact Gary Hurd?
You can use AeroLeads to view verified contact signals for Gary Hurd at Fully Managed by TELUS Business, including work email, phone, and LinkedIn data when available.
What schools did Gary Hurd attend?
Gary Hurd holds Electronics Engineering Technology from Devry University.
What skills is Gary Hurd known for?
Gary Hurd is listed with skills including Leadership, It Strategy, Six Sigma, Team Building, Consulting, Itil Certified, Requirements Analysis, and Emerging Trends.
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