Inspect leased vehicles for damage for several leasing agencies. Investigate and determine causes and solutions for mechanical failures for vehicle manufacture warranty purposes. .

I would meet and greet customers that had collision damage and answer any questions regarding the repair process . The majority of customers insurance companies would suggest Lafontaine Automotive as a " preferred " collision repair center. I would complete estimates using the profile from whatever insurance company the customer was with . I would schedule the customer with a loaner / rental vehicle for repairs to start within a few days.

Auto Damage Appraiser, Building Damage Appraiser Flint / Central / Michigan Thumb Area.Complete damage estimates on damaged Automobiles, Rvs, and Trucks etc. PDA represented most insurance companies.Property / Commercial building inspections for ALL damage. Water damage, vandalism.

Senior Auto Damage Appraiser, South Eastern Michigan and Northeastern OhioInspect damaged vehicles for the insured and claimants. Investigate fraudulent claims and contributed to fraudulent Towing (scams) in the metro Detroit area. Inspect and complete Estimates on Automobiles, light duty trucks, Motor Homes, Motorcycles, Watercraft and Snowmobiles.Schedule appointments to inspect insured and claimants vehicles within hours of receiving the assignments. Damaged vehicles would usually be inspected and damage estimates completed the same day assignments were received or the next day. Analyze vehicle damage and complete estimate in the field and leave copy of estimate with the customer and fax copy of estimate to shop from my vehicle. Issued system generated payments from field to insure customer satisfaction and customer retention.Self dispatch pending claims in a timely manner for superior customer service. Educate and explain the claims process and estimates to the insured as well as the claimant which helped reduce confusion and gain the customers trust.Photograph areas of damage leading to improved accuracy in clams processing and cost savings.

Senior Auto Damage Appraiser, South Eastern MichiganInspect damaged vehicles for the insured and claimantsMade appointments with customers to inspect damaged vehicles.Photograph areas of damage and document damage. Complete estimates on damaged vehiclesIssue payments for damages; running the day-to-day operations of a full service auto repair business that also sold petroleum products and towing services.Certified Mechanic and worked on all vehicles.My business sold Gasoline and also offered towing services.Business management including bookkeeping, facilities maintenance, customer relations, cash management, purchasing, inventory and marketing.