Responsible for managing the daily operations of the IT Department. Work directly with senior management, department directors, IT employees, and third-party IT vendors to deliver IT solutions that strengthen the company and improve operational efficiency. Served as Project Manager responsible for the successful implementation of Epicor’s Eclipse ERP system. Provide top line support for ERP system and related technologies. Work closely with IT vendors to resolve ERP system and integration issues. Technology Experience:Epicor Eclipse ERP, SQL, Avalara Cloud-Based Tax Integration Tools, BillTrust Cloud-Based Customer Invoicing Tools, Phocas Business Intelligence Reporting, and Office365 Site Administration.Projects and Milestones:-- Design and Implementation of Business Intelligence reporting system. -- Launched custom developed, customer facing mobile app for inventory and price lookup. -- Transitioned company from custom in-house ERP/POS software to Epicor Eclipse ERP.-- Wrote complex, custom data conversions to ease transition to Eclipse ERP.-- Worked closely with Epicor consultants to ensure smooth transition of systems and data.-- Ensured successful ERP Go Live, both on time and on budget.-- Selected third-party IT vendors and negotiated contracts.-- Lead Core Team through SOP review and development for ERP related activities.-- Launched new IT Support Ticket system using Autotask to improve IT support response times.-- Migrated Exchange on-premise server to Office365. -- Launched Customer-Facing Invoice Payment Portal; $3MM in online payments in first 3 months.

Lead developer and project manager overseeing all custom software development for Wittichen's wholesale distribution system. This includes custom solutions for Point-of-Sales, Inventory Management, Pricing, Credit and Collections, Customer Account Maintenance, Executive Reporting, Mobile Applications, Web Applications, and integration with UNIX based Accounting System. During my time with Wittichen the company has grown from 14 locations and $50MM in sales to 25 locations and $130MM in sales and the custom software solutions have supported that growth. Technology Experience:Visual Studio, WinForms, C#, .Net Framework, LINQ-to-SQL, ADO.Net, DBML, DataContext Objects, SQL, Infragistics, NetAdvantage, RedGate SQL Compare, Subversion, TortoiseSVN, ASP.NET, MVC3, Razor, jQuery, and IIS.Demonstrated Skills and Knowledge:-- Ability to gather and document application requirements.-- User interface and workflow design to create intuitive solutions.-- Deep understanding of Middle Tier Architecture and Agile Methods.-- Data Access and Business Logic design and coding.-- Abstraction, Inheritance, Access Modifiers, and Reflection. -- Classes, Objects, Structs, Constructors, Members and Properties.-- Statements, Expressions, Operators, and Collections.-- Enumeration, Interfaces, Boxing, Conversions, and Casting.-- LINQ-to-SQL Queries, and Lambda Expressions.-- Click-Once Deployment, Debugging, and Code Management.Projects and Milestones:-- Project Manager on several .Net development projects.-- Migrated all corporate office applications from Access to .Net WinForms.-- Built custom module for managing Special Customer Pricing.-- Designed custom inventory pricing worksheet to manage pricing.-- Designed and developed Mobile Sales App interfacing with custom POS.-- Maintenance programming for Custom POS System.-- Designed Customer Website.

Involved in every aspect of systems administration for Wittichen's corporate office and 25 remote locations, comprised of 260+ users, 40+ servers, and a mobile sales force of 30+ employees. We started with a Windows NT 4.0/SQL 6.5/Windows 98 environment running on individual physical servers and have evolved into a Windows 2008 AD/SQL 2012/Windows 7 virtual environment running in a multi-node Hyper-V failover cluster. Technology Experience:Active Directory, DNS, DCHP, VBScript, Powershell, Hyper-V, SharePoint, Exchange, IIS, SQL, SSIS, RedGate Tools, Analysis Services, OLAP, MS Office, MS Access Querying and Reporting, VBA, Groove, and Visio.Projects and Milestones:-- Formed Wittichen's first true IT Department.-- Managed redesign of Active Directory Domain Infrastructure.-- Managed POS system upgrade project to upgrade branch offices.-- Performed SQL database management duties.-- Built SharePoint Intranet site and integrated with custom systems.-- Designed workflow and request forms using SharePoint.-- Created a disaster recovery plan and documentation.-- Installed disaster recovery servers and resources at co-location.-- Provided Desktop support and managed day-to-day IT operations.-- Worked with hardware contractor to virtualize entire infrastructure.-- Built entire software development environment on a dedicated subnet.During this time, also worked as a department manager on the sales side of the business while attending college.