Gary Higgins Email and Phone Number
Gary Higgins work email
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Gary Higgins personal email
Highly-skilled, resourceful IT leader with a focus on delivering excellence. I communicate easily across diverse business lines as a trusted advisor. My passion is for innovation, and I am outcome-driven with a bias to action.My experience includes governance and risk, technical design and support direction, process improvement, global sourcing, and cross-functional team-building in fast-paced environments. Achieving business transformations through thought leadership is central to value I deliver.
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Cgi -
Government Ip Paas Security LeadCgi May 2023 - PresentMontreal, Quebec, CaLeader on vulnerability management planning, accountable for team of ISSOs driving risk mitigationEnsuring accuracy and process rigor as baseline practice, leveraging automation to deliver increased efficiencyTrusted advisor to senior leadership, business partners and account teams
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Enterprise Risk PrincipalUsaa - Contract Apr 2021 - Apr 2023Strategic and tactical planningExecution lead for Third-Party cybersecurity resiliency projectsTargeted risk reviews for Security, IT Operations, Architecture, Governance, Privacy and ComplianceSubject-matter expert on Policy and Standards guidance, quality oversight, regulatory duties and obligationsExecutive reporting, metrics analysis
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Head, Office Of Governance, Risk And Compliance, Global Infrastructure Services And OperationsCigna Aug 2019 - Sep 2020Bloomfield, Ct, UsPromoted security control measures, socializing across numerous IT teams, and assisting service and product owners with validation and reconciliation of reporting systems. Drove compliance for Infrastructure domains and support in developing mitigation strategies, including client contract review for services and privacy commitments.• Accountable to executive leadership for consolidated reporting on audit, risk, security and compliance portfolios. -
Infrastructure Engineering - Security Platform Operations/External ContractsCigna Jun 2018 - Aug 2019Bloomfield, Ct, UsLed security patching team to 99% compliance levels for platform ops, driving reduction of backlog and net new vulnerabilities to over 90%. Drove security, audit and governance initiatives for compliance requirements.• Authored RFIs/RFPs and facilitated Offshore review processes for large managed service engagements.
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Network Operations Center | Severe Incident ManagementCigna Apr 2015 - Jun 2018Bloomfield, Ct, UsLed crisis incident management, uptime availability and rapid response for global IT enterprise operations. Instituted process improvement for impactful incident handling, and outage prevention. • Achieved Quality System Gold certification for service excellence.
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Network Operations Center ManagerCigna Jun 2013 - Jun 2018Bloomfield, Ct, UsCreated 24-7-365 Operations Center responsible for infrastructure monitoring and rapid response engineering support to corporate users and customers. Introduced Quality standards and KPIs delivering on commitments to continuous service improvement.• Outsourced global support at a cost savings of 40%.
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Architecture ManagerCigna May 2011 - Jun 2013Bloomfield, Ct, UsProven abilities in process development, project planning, and implementation of quality initiatives. Key decision-maker in ITIL-based process development, authoring standard procedures for support of enterprise infrastructure.
Gary Higgins Skills
Gary Higgins Education Details
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Arizona State UniversityMaster'S Degree -
University Of ConnecticutBachelor'S Degree
Frequently Asked Questions about Gary Higgins
What company does Gary Higgins work for?
Gary Higgins works for Cgi
What is Gary Higgins's role at the current company?
Gary Higgins's current role is Innovative IT Leader | Security | Enterprise Risk Management | Technology.
What is Gary Higgins's email address?
Gary Higgins's email address is ga****@****gna.com
What schools did Gary Higgins attend?
Gary Higgins attended Arizona State University, University Of Connecticut.
What skills is Gary Higgins known for?
Gary Higgins has skills like Vendor Management, Data Center, Networking, Itil, Enterprise Architecture, Infrastructure, Program Management, Project Management, Troubleshooting, Telecommunications, It Strategy, Active Directory.
Who are Gary Higgins's colleagues?
Gary Higgins's colleagues are Francisco Carrasco, Putta Samyuktha, Sarianne Lehtonen, Sanja Hodak, Martin Valenta, Vishal J., Sean Butler.
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