As a UX & Project Manager, I specialise in enhancing user experiences and driving successful digital product development. My responsibilities encompass a wide range of key areas, including:- Conducting comprehensive user research through surveys and user testing to gain valuable insights that inform product design and optimisation.- Analysing user insights to make data-driven decisions, ensuring our digital products meet user needs and expectations.- Collaborating closely with design teams to create user-centric and visually appealing digital solutions, including creating and editing wireframes.- Facilitating UX workshops to foster creativity and collaboration, ensuring a deep understanding of user needs.- Managing external relationships with development agencies to facilitate seamless project execution, meeting deadlines and budget requirements.- Dedication to improving the accessibility of digital products, ensuring they are inclusive and user-friendly for all.

Digital content, analytics, and SEO.

Managing the day to day running of the Scanning team. Key tasks:- Overseeing a small team, ensuring targets and deadlines are being met- Monitoring performance and supporting the training and development of staff- Subbing and proofing work - Collating information regarding scanned documents to match client requirements- Liaising with other departments to meet shared goals - Project management

Role involved overseeing the day to day running on the Broadcast team and included:- Organising workload to meet deadlines - Liaising with Operations Manager, Client Services and other departments - Monitoring various news sources and summarising stories in house style- Proofreading content ahead of deadline - Handling client queries and providing bespoke articles

Editing, summarising and writing headlines for news clips for majority of FTSE 100 as well as political organisations. Communicating effectively with my line manager, other editors, and staff across other departments.

Online sports news company. Writing several articles per day on several different topics, adhering to a strict style guide as well as writing in a well informed and professional manner.

Researching and writing questions for online quiz company, Quizaniac. In this job I had several deadlines to meet each month, which included extensive research into various topics and writing to a strict guideline and format.