How do you run a successful salon Business? What processes do you have in place to ensure you offer a great customer experience? How do you ensure your not losing business to the competition?I typically get invited in by successful salon owners who have good stylists working for them but are willing to acknowledge that getting new clients through the door and retaining existing clients can be difficult. The average salon loses between 10% - 25% of its client base every year. They can be frustrated that they’re not getting enough appointments or finding that staff have lots of empty space in their columns. They struggle to find the time in their busy days to execute successful marketing campaigns that work to fill those gaps.I would like to introduce myself as the Regional Sales Consultant for Shortcuts Software in the South. I've been working in the hair industry for over 10 years, qualifying as a hairdresser, working within a busy salon helping run the day to day business then moving into an account management role working with different hair brands. What Shortcuts software and I do is help salon owners reduce stress and increase bookings from new and existing clients while also reducing the amount of no show clients as well. We help with strategies and solutions to obtain new appointments with ease of booking for clients, improve the client salon experience and minimise no shows.Helping salons grow their business is extremely rewarding -- and I’m always looking for more opportunities to do so.If you’re interested in learning how Shortcuts can benefit your business, please send drop me a message or email me gary.jenkins@shortcuts.co.uk or give me a call on 07500 927880.