Responsible for development, coordination and delivery of Office, IT (Legal Practice Management) training across the firm.

I led the team that introduced webcast to the Dublin office. Specified and sourced the required equipment and dealt with vendors regarding installation and maintenance. Worked with the team to deliver 20 online broadcast events, enhancing internal communications and knowledge transfer. The role included location and equipment setup, online event admin, supporting presenters with content and delivery, real-time video mixing, camera operation and post production.I also automated… Show more I led the team that introduced webcast to the Dublin office. Specified and sourced the required equipment and dealt with vendors regarding installation and maintenance. Worked with the team to deliver 20 online broadcast events, enhancing internal communications and knowledge transfer. The role included location and equipment setup, online event admin, supporting presenters with content and delivery, real-time video mixing, camera operation and post production.I also automated the content feed for remote delivery which reduced the manual effort / team size involved by 50%. Show less

I have designed, developed and delivered learning experiences as a key member of a training department focused on customer and internal competence development. The role also involved project management, knowledge-sharing, mentoring, and pre-sales support to the Sales & Marketing teams. I have delivered customised Blended Learning solutions to customer audiences globally, utilising traditional Instructor-led classroom methods and the latest in multimedia, eLearning and online… Show more I have designed, developed and delivered learning experiences as a key member of a training department focused on customer and internal competence development. The role also involved project management, knowledge-sharing, mentoring, and pre-sales support to the Sales & Marketing teams. I have delivered customised Blended Learning solutions to customer audiences globally, utilising traditional Instructor-led classroom methods and the latest in multimedia, eLearning and online collaborative experiences. In addition, I have designed and delivered 8 one-week Transition Year programs on the subject of Software Development, incorporating "Agile" team project work, HTML, Javascript, CSS.I've developed over 300 online video tutorials in the area of network management, and numerous eLearning modules for Technical, Sales Support and Soft Skills audiences. These have greatly enhanced the customers' satisfaction with the company's software products. Show less

Developed interactive multimedia course content based on customer needs and product releases.• Created storyboards and designed graphics, animations, quizzes and interactivity• Created and adapted voiceover scripts, narrated audio, added video where relevant• Published content in various formats as required• Before LMS systems were widely available, programmed 20 online assessment modules to securely manage SW certification programs (including back-end communications between… Show more Developed interactive multimedia course content based on customer needs and product releases.• Created storyboards and designed graphics, animations, quizzes and interactivity• Created and adapted voiceover scripts, narrated audio, added video where relevant• Published content in various formats as required• Before LMS systems were widely available, programmed 20 online assessment modules to securely manage SW certification programs (including back-end communications between web server and SQL Server)• Managed the complete end to end development process including AICC/SCORM compliance by coding in HTML/JavaScript, before such features were standard in development tools Show less

Appointed Test Lead for User Acceptance Testing, and managed feature requests as part of the team responsible for the rollout of two corporate LMS (TotalLMS & SuccessFactors). • Consulted and negotiated with internal stakeholders, external system suppliers (SumTotal/IBM) and hosting company (Logica)• Responsible for global end-user support, was Lead Reports Designer and Lead Trainer for handover to the off-shore HR steady state team• Customised content and delivered on-site… Show more Appointed Test Lead for User Acceptance Testing, and managed feature requests as part of the team responsible for the rollout of two corporate LMS (TotalLMS & SuccessFactors). • Consulted and negotiated with internal stakeholders, external system suppliers (SumTotal/IBM) and hosting company (Logica)• Responsible for global end-user support, was Lead Reports Designer and Lead Trainer for handover to the off-shore HR steady state team• Customised content and delivered on-site consultancy and implementation for external customers in US, Middle East, Europe and Asia Show less

Managed an internal SQL Server and IIS web server, and an external Apache server. In addition to maintaining these platforms for the local site, I developed a number of interfaces including a certification tracking system, an eLearning platform and also a facility to allow credit card payments.These systems fulfilled many of the requirements that would later lead to the introduction of global Learning Management Systems across the company.