Providing excellent customer service along with carrying out managerial duties.• Proposed and implemented several innovative initiatives, including:o Formation of soccer fans’ game-watching groups, featured nationally on NBC Sportso Introduction of “Quiz Nights”o Introduction of food-tasting events featuring local chefo Introduction of weekly live music performances• The above resulted in a 20% increase in monthly revenues• Provide leadership and management to team members • Recruit and train new staff• Perform inventory management to ensure accuracy of stock• Liaise and place orders with multiple vendors• Prepare promotional material and displays• Cash/receipt handling

Received numerous accolades and positive online reviews/feedback for the welcoming, friendly service provided.• Recruited and trained new staff members• Performed “opening” and “closing“ duties • Frequently stepped in to help with food preparation and service when short-staffed• Ensured adequate inventory at all times