Gary Kyle Email & Phone Number

Hong Kong

Accountable for all KPI’s, recruitment and retention, P&L, stock control, traffic driving events, progression planning and customer serviceLiaise with head office team to ensure all staff receive the best possible start within the growing LUSH brand and are trained on all departmentsAnalyses of weekly trade figures to ensure adequate stock levels are maintained and predict future trendsDevelop existing in store management team to ensure smooth progression and promotion as brand… Show more Accountable for all KPI’s, recruitment and retention, P&L, stock control, traffic driving events, progression planning and customer serviceLiaise with head office team to ensure all staff receive the best possible start within the growing LUSH brand and are trained on all departmentsAnalyses of weekly trade figures to ensure adequate stock levels are maintained and predict future trendsDevelop existing in store management team to ensure smooth progression and promotion as brand expands within Hong KongWork alongside other store to share best practises and work as “one Lush” Show less

Hong Kong

Accountable for all KPI’s, recruitment and retention, P&L, stock control, Personal Shopping traffic driving events, setting annual budgets and incentive targets, progression planning and customer serviceIdea generation for new store processes, manuals, events and marketing initiativesMinimise loss of stock by creating good practice for checking in stock, accurate inventory checks and other security measures to be implanted by Operations ManagerLiaise with Brand Manager to ensure all… Show more Accountable for all KPI’s, recruitment and retention, P&L, stock control, Personal Shopping traffic driving events, setting annual budgets and incentive targets, progression planning and customer serviceIdea generation for new store processes, manuals, events and marketing initiativesMinimise loss of stock by creating good practice for checking in stock, accurate inventory checks and other security measures to be implanted by Operations ManagerLiaise with Brand Manager to ensure all staff are fully trained on company computer systems and related procedures and address any training issuesControl cost for businessProduct control, creating manual replenishments and working with in store analyst to build on high performing lines and ensuring that capacity it maintained in line with desired density and linearAttend weekly trade meetings and conference calls with HK directors and UK support. Produce in-depth business trade report, including opportunities and successes, used by all store management and UK merchandising team during their own weekly meetings in store also attended by General Manager Show less

Manchester, United Kingdom

Accountable for all aspects of management, recruitment, P&L, stock control, traffic driving events, incentive targets, progression planning and customer serviceImplement performance reviews of Store Managers on a bi-annual basisIdea generation for new store processes, manuals, events and marketing initiativesImplement marketing or event initiatives in store as directed by head officeMinimise loss of stock by creating and implementing good practice for checking in stock… Show more Accountable for all aspects of management, recruitment, P&L, stock control, traffic driving events, incentive targets, progression planning and customer serviceImplement performance reviews of Store Managers on a bi-annual basisIdea generation for new store processes, manuals, events and marketing initiativesImplement marketing or event initiatives in store as directed by head officeMinimise loss of stock by creating and implementing good practice for checking in stock, accurate inventory checks and other security measuresEnsure all staff are fully trained on company computer systems and related procedures and address any training issuesControl cost for area and ensure that H.R files for area are in line with current UK employment law Show less

London, United Kingdom

Manage a team of 43, base hours of 1050 hours per weekIncreased store turnover from £4 million to £6 million from 2009 to 2010.Creating innovative sales drivers in store that not only engage staff but also help identify future supervisors within my current employeesAnalysing weekly departmental figuresIntroduced a free personal styling service to the store in order to align with Westfield’s own personal styling service, stylists create own client database. This allows for a more… Show more Manage a team of 43, base hours of 1050 hours per weekIncreased store turnover from £4 million to £6 million from 2009 to 2010.Creating innovative sales drivers in store that not only engage staff but also help identify future supervisors within my current employeesAnalysing weekly departmental figuresIntroduced a free personal styling service to the store in order to align with Westfield’s own personal styling service, stylists create own client database. This allows for a more personal and individual service, this has helped increase stores KPI’s to above the company average Show less

recruitment

Higher National Diploma In General Nursing, Adult Health Nurse/Nursing

Education record