EXECUTIVE LEVEL TECHNOLOGY LEADER: Innovative and dynamic with a proven ability to identify and capitalize on business opportunities. A driven individual, who possesses the rare combination of business acumen coupled with technical competence. Demonstrated record of understanding, defining, and shaping customer needs. Proactive with a proven ability to improve organizational health and propel culture development.Major strengths in international B2B and B2C business strategies, best practices, big picture strategies, fostering innovation, business consulting, business services, collaboration and facilitation, compliance management, corporate vision / execution, M&A, Shared Services, distributed and offshore team management, employee development / training, engagement / retention, financial strategies, budget management, and short and long-range execution plans.Particular areas of expertise include transformational leadership, technology consulting, leadership development, coaching / mentoring, transformations / turnarounds, enterprise architecture and resources, global services leadership, global outsourcing and contracting, cost efficiencies, increasing business growth, increasing productivity, operational efficiencies, robotic process automation (RPA), business service management, big data analytics, data-driven leadership, product innovation, defining consumer needs and requirements, ITSM, ITIL, design and development of cloud-service models, solution / service delivery, ERP implementations / management, SAFe and Agile development, DevOps including continuous integration and continuous delivery (CI/CD).