We clean windows and a whole lot more! House washing, window cleaning and tinting, pressure washing, gutter cleaning, and holiday lights.

Electrical department associate

o Direct consumer marketingo Multiple product marketingo On-Boardingo Leadership/Owner training program

o Lead project manager for the integration and set-up of an off-shore vendor o Primary account manager for Business Process Outsourcing vendor that completed loan set-up and compliance diligence reviews of Correspondent and Wholesale loanso Developed and implemented policy and procedures for Data Entry Process, Mers/Min Verification Process, Prior Lien Payoff Validation, and Loan On-hold Processo Lead 4 teams with managers and up to 50 associates on-shore for support and productiono TRID regulation process design and implementation work group expert that delivered training to department teams

o District Manager for 8 Indianapolis restaurantso Coach and trained managers on P&L management, food preparation policies and health safety standards, inventory management, and building maintenance requirementso Audited and coached store management on promotional programs adherence, HR policies, food service standards, and safety procedureso Improved speed of service, food costs and audit scores in 6 of 8 stores

o Promoted from Sales Manager to General Manager 2008o Increased Technology and Copy and Print Center sales year over year 2005-2012o Meet or exceeded P&L to budget, Cash Room handling, and Inventory Reconciliation every year o Improved customer satisfaction scores yearly and ensured customer confidentiality policies were followed in all departmentso District’s sales team trainer 2009-2012, while still running my own store.

o Store manager of the two highest volume stores in the district during the 2-1/2 yearso Reduced Inventory losses in both stores by incorporating policies and procedures that improved associate awareness and improved reconciliation of units within the storeo P&L growth, Cash Room handling, and Inventory Reconciliationo Improved sales of customer loyalty programs and customer satisfaction scores in both storeso Finished training 5 assistant managers before their promotions to Store Managers

o Promoted from Team Leader to Team Manager in 1 yearo Leader of 3 Team Leaders that provided call center support for over $50 million for National and International accountso Six Sigma project leader for process improvement and customer satisfaction improvementso Operations representative on sales calls throughout the Midwest Region for clients supported in the operations center