Gary Lu Email & Phone Number

New York, Ny, Us

New York, United States

Dynamic analytics and product management leader with expertise in consulting, cloud technologies, and AI-driven solutions. Proven track record of building scalable data products that unlock insights, enhance decision-making, and improve operational efficiency. Adept at leading cross-functional teams and deploying advanced machine learning models to solve complex challengesBuilt GenAI-powered applications that improved AWS Professional Services sales and delivery functions by indexing internal artifacts to enhance tasks such as proposal generation and AWS implementation plans. Integrated an agentic GenAI framework to enable adaptive decision-making and automation, resulting in greater efficiency and insights. This application has been adopted by AWS professionals, supporting over 7,000 users.Led cross-functional data science efforts across AWS Professional Services, implementing portfolio risk predictions, demand forecasting, revenue prediction, and risk mitigation models.Created a product engagement metrics framework that reduced churn and improved retention across the analytics product portfolio.Coach team of 30 engineers on agile methods to optimize for productivity while collaborating with cross-functional teams to ensure successful product launches.

New York, United States

Developed and executed a product roadmap for a workflow and document management system used by AWS customers and partners.Applied customer insights from interviews and focus groups to build intuitive interfaces and prioritize product features.

New York, United States

Managed end-to-end delivery of a cloud migration project for a large auto-manufacturing client, aligning architecture, CI/CD, and security with business outcomes.Oversaw a team of consultants and engineers, ensuring smooth migration and customer satisfaction.

Washington D.C. Metro Area

As a member of Deloitte’s Strategy and Analytic (S&A) practice, I advised public sector clients on operation efficiency and data quality improvement via innovative solutions such as Robotic Process Automation, Business Process Re-engineering, or Technology Assessment and Implementations (cloud migration)• Managed several Robotic Process Automation (RPA) implementations within a large law enforcement agency. Design and launch RPA program governance, roles and responsibilities, cloud-based infrastructure via Amazon Web Service (AWS), change management plan, and digital workforce health check• Conducted interviews and process walkthroughs with client subject matter experts to identify pain points and to facilitate RPA candidate selection and backlog• Leveraged agile principles in implementations to adopt a fast pace and changing environment. Hosting agile ceremonies and managing a growing backlog.•Managed diverse teams of specialists and consultants on daily tasks

Washington D.C. Metro Area

Robotic Process Automation (RPA) – Designed and deployed multiple RPA solutions in a large law enforcement agency, including automation of invoice review and reconciliation, acquisition request in-take, data aggregation, and report generation and delivery. Led and won the first Federal government open-source competitive bidding on robotic process automation engagement, the engagement framework and delivery methodology was implemented in numerous other Federal agencies. Introduced RPA delivery and capability to Deloitte managers and trained junior staff on RPA development, resulting in multimillion contract work and a new service line in Deloitte Consulting.Capitalized Property Management – Assessed a shared-service agency’s operational procedure of property management to determine compliance with policy and standards of capitalization. Managed a team of consultants to develop and implement a property management tool that streamlines data aggregation, analysis, and capitalization decision. Resulting in improved compliance and data quality, reduction in staff hours, and increased analytical capabilities.Governmental Accounting Research – Conducted impact analysis of new mandates from Governmental Accounting Standards Board (GSAB) and recommended operational changes targeting the new mandate. Examined prior year on-top adjustments to validate compliance with standards and to fix data quality of accounting system.Staff Onboarding – Designed and implemented accounting staff onboarding training session for a large shared-service agency.

Washington D.C. Metro Area

Designed and implemented the entire operation life-cycle of prepayment obligations within a Shared-Service organization.Led four consultants and federal employees in executing the prepayment (advances) obligation operation.Advance knowledge of Federal financial management system and extensive understanding of United States Standard General Ledger (USSGL).Researched complex accounting transactions errors, such as undelivered obligations, and recommended long-term solutions.

Washington D.C. Metro Area

Advised Deloitte Partner, Principal, and Managing Director on engagement economics with projects combining to an annual revenue of $50 million.Drove project interest expense down by 57% by streamlining deliverables submissions to partner and client.Consulted project management and leadership on financial metric improvement.Conducted and presented cost analysis, profitability analysis, and other financial analyses to management team. Improved project financial metrics by reducing cost and quicker recognition of revenue, received award from leadership for this accomplishment.Constructed and facilitated training to management team to enhance project financial optimization techniques, resulted in project being recognized firm wide.Created financial deck for lead engagement partners, reporting the account level metrics and key performance indicators. The financial deck received huge attention throughout the firm, and it currently used by many other engagement teams.Experienced with bid and proposal, contract pricing, sales and staffing forecast. Created weekly reporting system of project completion status, time, and expenses summary.Led and trained a team of 2 individuals. Invited to facilitate new hire trainings.Served on Deloitte’s Subject Matter Expert team on the financial reporting system and Microsoft Excel.

Research the relationship between IPO and stock prices of firms that recently went public.Analyze company S-1, focusing on non-GAAP accounting metrics.

Fairfax, Virginia

Supervised 44 multicultural dorm residents. Created at least 3 events per month to gather residents together for learning and social purposes.Assisted over 2,000 residents with lock-out, equipment rental, and general information issues related to housing.

Master Of Business Administration - Mba

Bachelor Of Science, Accounting And Math

Activities and Societies: Accounting Honors Society Beta Alpha Psi Resident Advisor