Office Administration, Client Support, Customer Services, Invoicing, Accounts Receivable, Helpdesk, ConnectWise Business Management Software, QuickBooks, Shipping and Mail Duties and completing various projects for management.

• Managed & expanded contract for all NYC sites for the Office Service’s department; with full responsibility for the recruitment, development and training of current and future employees. • Extended current contract by adding MPS- Managed Print Services, to our existing contract. Oversaw all copy, printing, binding services and maintenance of all copier machines for whole organization• Saved 15% in annual costs by renegotiating existing and new accounts with vendors• Reduced expenses by updating inventory management for beverages, stationery and pantry supplies• Expanded GRM’s Offsite File Management Service’s account for the whole organization• Proficient in ADP payroll, MS Office, heavy calendar and staff scheduling responsibilities; and coordinate with department heads for meetings, parties, conferences and offsite events• Analyze/generate monthly reports, audits, volume statistics, and PowerPoint presentations for quarterly & yearly client reviews. • Logistical and problem solving skills coordinating all messenger runs, mail and interoffice correspondence between all NYC locations• Implement & update onsite mail runs; receive, sort & deliver incoming postal mail within the ASPCA organization• Extensive knowledge of all USPS postal services; hands-on experience in processing heavy outbound FedEx and UPS shipments and scheduling pick-ups from outside/remote locations. • Developed strong working relationships and trust with the client, employees and vendors

• Duties include: receiving, sorting and distributing mail and packages, updating daily and weekly reports, relief post office manager, administrative and customer service responsibilities, delivery van duties and vehicle maintenance