Supporting the reporting process through analysis and quality control.

- Implementing process improvements to the voice of the customer programme, streamlining the collection and use of customer feedback data.- Expanding out the text analytics capability to offer new insights.-Working to integrate new data sources to leverage new analysis.

At Olytico, we help brands to make better decisions by monitoring and analysing the online conversation. As a Media Analyst, I process raw data into reports and statistics for our clients. This involves managing the data collection process and the analysis / visualization of that data.I have experience setting up boolean searches, using excel macros and advance filtering to format datasets, data categorisation and using our inhouse database tools.I also work with clients to better leverage the online conversation for their brand with our Social Wall product. If you're interested in the Social Wall for your office or event, please reach out to me. You can find more info on the Social Wall here: http://olytico.com/social-wall/

As part of this role, I work in the Centre of Excellence, working to innovate the data access process. This involves performing frontend and backend SAP data extractions, validating data requests against extracted reports, managing and cleaning data using excel and assisting in the SQL development process. In addition to this, I have gained strong experience in data visualisation, using Tableau.

Trinity Economic Forum is Ireland's first and largest student run economic forum, an annual event that attracts high profile academic speakers and over 200 attendees over a two day period. As Workshops and Competition Coordinator, the main roles of this position were twofold. Firstly, I was responsible for the organisation and running the "Trinity Economic Schools competition" in which secondary school students submitted essays on economic topics. This involved organising information evenings, contacting schools, grading essays and presenting the final award.In terms of workshops, the position involved securing high quality academics to run these workshops. Three workshops were organised each focusing on a specific economic area, and these received high praise from attendees.

I was elected as Chairperson of the D.U. Sociology Society after a very succesful two months as an Ordinary Committee Member with the society. During my time as Chairperson, the society saw huge growth in membership and number of events organised.As Chairperson, I was responsible for:- Organising large scale events for 100+ students, including society balls, guest speaker events, cultural events and film screenings.- Managing a committee of 8 members, and delegation of tasks for projects to ensure efficient running of society- Ensuring the society complies to regulations set out by the D.U. Central Societies Committee- Coordinating applications for college funding

Trinity DocStock was a week long documentary film festival event, running within Trinity in 2014. The event included 7 screenings, the launch of the "Cobh Lusitania" documentary and two Q and A sessions with film directors. The submission to the festival included a mixture of professional and student works.As Festival Coordinator, my role leading up to the event involved reviewing and sourcing submissions, organizing on campus venues and coordinating the marketing strategy for the event. During the week of the event, it was necessary to liaise with and manage the volunteers and directors/speakers involved in the festival.