Gary M. Email & Phone Number

My goal starts with two items: service and value. Everything in a technical role is aimed towards service and value.With 14 years of White Glove IT customer service experience, coupled with my technical ability, process improvement skills, and continuing cybersecurity education, I am committed to delivering an exceptional level of service and value in any role I undertake. I thrive in fast-paced, professional environments and enjoy collaborating with my peers to implement innovative ideas that address recurring issues through automation, creating a resilient business environment.My communication skills enable me to interact effectively with individuals at all levels of the organization. I am adept at building relationships and fostering productive collaborations with all departments. Additionally, I bring solid analytical and critical thinking skills to the table, allowing me to contribute seamlessly as part of a multi-disciplinary team of professionals.To continue my growth and education, I have decided to follow my interests and pursue certification in the Cybersecurity sector. I have joined (ISC)2 as a member and have earned my Certified in Cybersecurity certificate. I recently obtained my Microsoft SC-900 certification, and I have booked the SC-300 exam (Microsoft Certified: Identity and Access Administrator Associate) on December 31, 2024. To proceed with my educational journey into 2025, I will be obtaining my MS-102 (Microsoft 365 Administrator) certificate. Once both the SC-300 and MS-102 certificates are completed, I will earn the title and certificate of Microsoft 365 Certified: Administrator Expert.I applied for the EC-Council C|CT Cybersecurity Scholarship and I was awarded 1 of 20,000 seats available to attend their Certified Cybersecurity Technician 1-year online course. My goal is to have this course completed by August ’25, I will then earn the C|CT Certified Cybersecurity Technician certificate.