Accounting

Project Management

Project Management

System Administrator (E-5) 35th Air Defense Artillery Brigade Hours per week: 50+Supervised: 10FT Bliss, TX / Osan, AB Korea Supervised the deployment, installation, operation, and Brigade level maintenance of multi-functional/multi-user information processing systems. Determined requirements, assigned duties, and coordinated activities of personnel engaged in information system analysis and maintenance. Developed and administered on-site training programs. Compiled output reports in support of Brigade operations. Performed system studies using established techniques to develop new or revised system applications and programs. Wrote final design programs, operational manuals, procedures, and requirement documents. Supervised and performed maintenance management and administrative duties related to facility operations, maintenance, security, and personnel.

- Received, logged, and tracked help desk calls. Provided phone-based consultation and problem diagnosis for users.- Assigned work orders, conducted diagnostic test, completed on-site component repair services. Coordinated Return Material Authorizations with Original Equipment Manufacturers. - Assembled customized computer systems based on Department of Defense specifications. Installed, configured, and tested software. Documented work in progress and assisted with quality-control activities by checking work of other technicians.