Gary Mccool Email & Phone Number

• Perform day to day maintenance for 30 internal servers and resolved allissues in a timely manner.Maintain all backups in accordance
• to the DR plan.Establish and maintain policies and procedures that aligned withorganizational goals and existing processes.Familiar with ESX and Nutanix AHV technologies.Responsible for compliance with HIPAA and HITECH.

Worked within a team to provide support for 3 EMR applications for 300users.Reviewed current network hardware and made recommendations thatwere cost effective.Completed all tasks and documentation via ticketing system.Documented all steps for all clients in troubleshooting their issues that ledto minimal customer complaints.Created project scopes that.