•Communicating with Internal NOA depts, Mario Club, NCL, and Developers; via email, video conference, BBS, and direct contact.•Reviewing and editing bug reports so they are clear, concise, and easy to translate.•Mentoring team members on department processes and standards, and testing techniques utilizing knowledge of game programming.•Creating test plans, test cases, and check sheets; to ensure all aspects of a product are covered during testing.•Writing detailed reports of… Show more •Communicating with Internal NOA depts, Mario Club, NCL, and Developers; via email, video conference, BBS, and direct contact.•Reviewing and editing bug reports so they are clear, concise, and easy to translate.•Mentoring team members on department processes and standards, and testing techniques utilizing knowledge of game programming.•Creating test plans, test cases, and check sheets; to ensure all aspects of a product are covered during testing.•Writing detailed reports of project status for internal and external project partners.•Training new testing leads with the essential knowledge needed to lead a team to success.•Performing various roles within the product testing department to meet business needs.•Creating testing tools and programs to increase productivity and efficiency. Show less

•Creating and assigning testing tasks to sub-teams on projects•Mentoring other testers to increase efficiency and quality of work•Finding and reporting quality bugs•Providing feedback on gameplay aspects, to increase the quality of the user experience