Gary Mellini Pmp Email & Phone Number

Denver, Colorado, United States

Leveraging my extensive professional experience, I was in charge of overseeing the full lifecycle of digital projects. My job was to work with our client and development teams to gather requirements, scope project roadmaps, and drive smooth project completion. I created and continuously improved our sales playbook, tools, and partner funnels while also managing the CRM. Additionally, I used Agile methodologies to expedite project delivery, enhance team collaboration, and adapt to changing client needs.Key Achievements:● Project Planning: Successfully planned and completed +30 projects, ranging from virtual live streams and buildouts of fan engagement websites to cutting-edge NFT album release that enabled bands to leverage new tech and achieve growth.● Customer Acquisition: Drove business development by recruiting +50 artists and musicians to join platform which led to additional revenue streams and greater fan engagement during pandemic.● Community Engagement: Raised $110K+ for non-profits such as Head Count, Planned Parenthood, Conscious Alliance, The Sweet Relief Fund while managing charity events, which involved vendor management, event planning, and budgeting.

Denver, Colorado, United States

As a Senior Sales Associate, I built and strengthened relationships with potential clients to understand their needs, identify pain points, and offer bespoke solutions. To deliver growth, I overcame pushback, negotiated contracts, and identified upsell opportunities. Key Achievements:● Sales Excellence: Completed onboarding process, achieved Senior Sales Executive, and produced $1M+ in sales faster than any executive in company history.

Denver, Colorado, United States

During my time at J2G Live, I supervised production operations for live events, including logistics, client relations, budget management, and sponsorship outreach. My main responsibilities were to recruit, train, and mentor staff, conduct targeted outreach to customers, liaise with sponsors, and create all travel/lodging/transportation packages. I also managed the full project lifecycle for a wide range of events and initiatives.Key Achievements:● Revenue Growth: Generated $100K to $250K in annual revenue each summer between 2012 and 2019 by developing transportation and travel packages serving +10K of concert goers.● Team Building: Onboarded and trained rotating staff of 15-30 who executed transportation and travel package events while ensuring highest levels of customer support and smooth day-of-show experience.

Greenwood Village, Colorado, United States

In this role at DirecTV, I managed operations within a busy call center which involved creating employee schedules, mentoring individuals, and leading team of Resource & Employee Management specialists. I also handled high volume call flow situations in real time.Key Achievements:● Training & Development: Established CSR and Technician cross-over training as well as recognition programs by closely collaborating with Field Technician team to develop learning content and training roadmap.

Greenwood Village, Colorado, United States

Earlier in my career, I led day-to-day and long-term operations for a team of 10-15 customer service representatives in the Billing and Technical departments. My scope of responsibility covered performance monitoring, process optimization, and issue resolution.Key Achievements:● Project Leadership: Supervised and executed special project focused on creating, implementing, and continuously improving processes for handling high call volume situations which led to greater efficiency and effectiveness.● Program Management: Led employee recognition programs across departments while also coaching staff and conducting performance reviews which drove employee engagement.