As Chief Operating Officer, Gary is responsible for the smooth operation of the business and plays a key role in developing new and existing partnerships with clients and lenders. He shares his considerable relationship management experience with regular team coaching and development and works closely with the directors to ensure PIA Group’s continued growth and success.

Leading a team of 8 Real Estate Managers/Directors in Central London, providing all forms of lending solutions from property investment to development to Real Estate Clients with a book of £2BN across 750 active investors plus looking for new RE clients to on-board.

Regional leadership role having built and developed a team of 9 Commercial Business Development Managers across the London Broker market delivering 100% uplift in business since 2013. Sector specialisms including property, trading and healthcare sectors. Key focus is our new broker strategy bringing together the wider opportunities provided by Lloyds Banking Group, including Asset Finance & Invoice Finance. Works exclusively within Commercial Finance Brokers. In addition • To develop and maintain a positive high performing culture within my team to deliver agreed business plans• Overall responsibility for raising the Regional profile of LBG in the small, medium & mid corporate business community and the recruitment of new lending & switchers for Central London via the broker channel.• Develop more complex switcher propositions with high ticket value loans and accounts and acts as a subject matter expert to the BDM team in dealing with these cases. • Manage, motivate, develop, coach and appraise team members in attracting new switcher business so their individual and collective performance delivers stretching business goals• Acts as the focal point for business development issues both internally and externally for the Area and will develop a regular source of business introducers for both themselves and their team from internal and external sources. • Prepare and deliver presentations for debate at networking venues to increase the profile of Commercial Banking Business Development in the local area. • Responsible for developing and fostering local relationships with internal companies to provide referral leads and jointly recruit new business to the Bank

Area leadership role covering 4 Area Director Groups, working with a team of 12 Commercial Business Development Managers, covering property and trading businesses. Team worked entirely in the commercial financial broker market. In addition• To develop and maintain a positive high performing culture within my team to deliver agreed business plans• Overall responsibility for raising the Area profile of LBG in the small, medium business community and the recruitment of new switchers for the designated Areas• Develop more complex switcher propositions with high ticket value loans and accounts and acts as a subject matter expert to the BDM team in dealing with these cases. • Manage, motivate, develop, coach and appraise team members in attracting new switcher business so their individual and collective performance delivers stretching business goals• Acts as the focal point for business development issues both internally and externally for the Area and will develop a regular source of business introducers for both themselves and their team from internal and external sources. • Prepare and deliver presentations for debate at networking venues to increase the profile of Commercial Banking Business Development in the local area. • Responsible for developing and fostering local relationships with sister companies to provide referral leads and jointly recruit new business to the Bank• Credit oversight and compliance responsibility for BDMs operating in more complex super high turnover space. Accountability for credit and compliance governance involved with on-boarding these accounts• Responsible for governance of introducers register of BD and Network introducers. Ensuring Risk balance is maintained and quality of introducers is reviewed on a regular basis.

To coach and manage a team responsible for the development and delivery of excellent customer service, sales and credit quality objectives. To develop and maintain a positive high performing culture within my team of 10 Relationship Managers to deliver agreed business plans, responsible for being the face of Lloyds TSB in the local business community and working closely with stakeholders across all related business units to deliver challenging targets.Responsible for leading my team by example and ensure that acceptable asset quality and compliance standards are maintained and responsible for maintaining General Insurance regulatory standards are kept via regular monitoring, observation and finally monthly control and monitoring of asset quality

Area Leadership role in Bancassurance and Mortgage Sales, running a team of 25 financial wealth advisors and mortgage managers, looking after the needs of SME business banking clients.• Responsible for the deliverance of the Regulated Income and Mortgage Targets for Commercial Banking in Kent & South LondonAreas, in addition• Identifying areas for improvement through coaching in order to maximise team deliverance as well as their longer term potential, taking corrective action where necessary• Responsible for maintaining FSA regulatory standards• Control and monitoring of monthly compliance routines• To work closely with Key stakeholders, i.e. Area Directors and Senior Manager Commercial

Area Leadership role in Bancassurance and Mortgage Sales, running a team of 21 financial wealth advisors and mortgage managers, looking after the needs of SME business banking clients, delivered a 50% uplift in business in 1st year

Life, pension and Investment advisor looking after 100 clients, providing financial advice to SME business banking clients across London and South East