Gary Morrow Email & Phone Number

New York, New York, Us

Lead all aspects of fast-paced restaurant with annualized sales of $4MM+. • Inspire and motivate team of 45 employees to deliver a superior guest dining experience while maintaining operating costs within company budget

Seattle, Wa, Us

• Oversee 13 stores/270 employees in the Rockefeller Center area of Midtown Manhattan generating annual sales of $25MM• Lead district’s talent development pipeline

Seattle, Wa, Us

Directed operational and customer experience for all 3 NYC concept store locations. The Tea Bars were a test of a Teavana food & beverage café.

Seattle, Wa, Us

Provided consultative support to licensed stores to ensure revenue growth, profitability and execution of brand standards.• Responsible for 20 stores in New York & New Jersey with annualized district sales of $17MM• Regional lead for FY14 La Boulange rollout with hosted implementation calls and ongoing support to peers within and outside of region • Included opening 3 new stores and the re-opening of the renovated Marriott Marquis

Deerfield Beach, Florida, Us

Led operations for childcare provider with direct oversight for 1 Area Manager and 8 learning centers. The Learning Experience has 115 learning centers nationwide. • Day-to-day interaction with franchisees to help grow their business• Strengthened team morale and culture through recognition programs and personal interaction• Focus on staff retention and reduce turnover through ongoing training, coaching and meaningful evaluations · Ensure marketing and relationship building were ongoing in local community· P&L responsibility· Administer HR policies and procedures

Led all facets of store operations and strategic planning for rapidly growing 60-unit national retail bakery chain. Crumbs operates in ten states. · Opened 20 stores during time in position. Average annual sales volume: $1.1MM/store· Annualized sales grew from $27MM to $50MM through new store growth· P&L responsibility· Direct supervision for 8 District Managers, Catering, Quality Assurance, Facilities and Staffing/Training teams as well as oversee 550 employees· Administer HR policies and procedures· Strengthened company culture through staff empowerment, morale-focused activities and building relationships· Implemented scalable programs and procedures to support multi-market expansion

Seattle, Wa, Us

· Partnered with field food team to achieve divisional business plans. Ensure thorough preparation for national programs and identify sales and profit opportunities through portfolio management. Position based in corporate world headquarters.· Created uniform practices and tools while eliminating redundancy in reporting· Drove efficiency and effectiveness in communications · Served as field food liaison on cross functional leadership teams, including LEAN principles and bake-off initiative

Seattle, Wa, Us

Contributed to development and cascade of strategic direction of the bakery program. Managed $600MM+ category P&L and financial metrics to deliver annual operating plan for 7000+ stores. Position based in corporate world headquarters. • Led strategic planning and implementation of national products and integrated marketing• Generated $54MM of bakery sales through national promotional offerings • Project lead for 17 promotional offerings generating 9% of total bakery revenue, including strategic planning, product development, marketing, risk mitigation and performance analysis · Reduced inventory write-off over $100k for FY07 promotional products through improved forecasting, contingency planning and inventory management· Researched competitive marketplace to project potential threats to category· Implemented order management and sku reduction strategies to improve profitability

Seattle, Wa, Us

Led regional business development and growth activities for bakery, lunch, warmed food and ready-to-drink categories for 400 stores in a 6-state region, generating $55MM annually.· Directed regional menu planning, quality control and performance management · Responsible for all food program education and training, accomplished through facilitation of structured group classes and in-store 1-on-1 training· Launched warming program, including cross functional leadership of training rally and implementation, driving incremental annualized sales of $3MM for the region · Built effective partnerships with vendors and served as link to identify and solve opportunities to improve operations· Wide-ranging experience with distribution, procurement and vendor sourcing· Selected to represent field food peers in numerous cross functional category teams· Recipient of several recognition awards, highlighted by:· 2005 Field Manager of the Year (among national Regional Food Managers)· 2004 Starbuckian of the Year (highest recognition of regional support partners)