Experience in a variety of management positions including project management, operations/service delivery, technical and retail. This extensive background gives me a unique perspective regarding staff management, cost control and project delivery. In each area, I have worked to build rewarding and productive relationships with the staff, third party contractors and clients. While in these positions, I have managed people, accounts and projects locally, across multiple states as well as working with international clients. I have been able to do this both from the US and onsite in foreign countries. This has given me the ability to complete goals and objectives while coordinating global resources. My specific expertise includes supervision, account and project management as well as offshoring experience.Specialties: Operations; Incident & Problem Management; Technical Support; Team Performance; Project Management; Program Management; Problem Resolution; Account Relations; Service Desk Coordination; Vendor Relations; ITIL Certified
Listed skills include Program Management, Project Management, Management, Vendor Management, and 18 others.