Gary Neitzke Email & Phone Number

Redmond, Washington, Us

Leader of the OneNote services from backend services, mid-tier storage, to our front end services. I am responsible for >40k cores in 18 different data centers around the world. In addition to running the services I have lead the team to improve its DRI culture, improve our incident response times, and create a customer centric view of impact and measurements. In addition to running services I also lead the team through the largest growth phase and in parallel lead an effort to reduce overall COGs for our partners and Azure. I have also built a strong management team with multiple principal level promotions. When I became GEM of the team health scores for the org were in the 70's and with a focused effort I raised these to >90. In addition we have built a culture of psychological safety, helping others within the team, and having a growth mindset approach to all problem solving.I also lead our university recruiting as well as help with all negotiations and industry hiring. In 2020 I created a pipeline to hire 18 engineers in a few weeks and this has been replicated by multiple teams with success. In addition I help on all offers and have created an equitable approach to compensation for building a sustainable engineering org.

Redmond, Washington, Us

Leading a team that is building the next generation of note taking integrations while continuing to run our current services. - Responsible for ship schedule spanning multiple teams- Setup and ran live site service team process and service support including service heath metrics- Focused on empowering the team to make decisions to move quickly. - Strong employee engagement with individualized coaching to grow leaders on the team.- Running 10 micro services across multiple datacenters worldwide- Developed plan to allow delivering current in market products/services while developing new features. - Reduced bug debt load increasing team efficiency - Created team culture that is inclusive, trusting, and most importantly enjoyable

Redmond, Washington, Us

Focused on OneNote Services (full stack)- Grew 30+ OneNote Services from 4 world wide datecenters to over 11- Helped reduce and improve COGs via scale up/out and VM machine selection for inflight services- Transitioned the team from a single service to microservices (agile deployment)- Introduced continual deployment allowing us to easily ship multiple services a day- Wrote a custom deployment portal to allow visualization and shipping of multiple services via a single click- Added compliance boundaries to drive our SLA with O365 customers requiring custom data handling

Redmond, Washington, Us

- Lead Software Engineer for OneNote Online Services and OneNote Services- Defined the performance architecture plan that is still being used to drive down load times- Drove down the bug debt from several thousand to under 10 which increased efficiency across the team- Helped team transition from TFS (agile) to VSTS for agile management with 0 down time.- Defined and delivered new features in both the front end, and back end service.- Worked in C#, javascript, html running on Windows Server and IIS- Found and fixed core corruptions in the storage graph that had gone undetected.

Redmond, Washington, Us

- Lead Surface Pro 3 OneNote integration across Windows, Surface and Office- Lead OneNote Online Software engineers- Developed extensible smart monkey framework adopted by 5+ teams across Microsoft Office Engineering. Found critical ship stopping bugs across the teams.- Defined "Done Done" agile requirements for OneNote team- Created and executed plan to move my engineering team to Combined Engineering (Software Dev + Test)- Coached and Mentored team members- Ship Driver for OneNote Online, triaging bugs, defining schedule, and backlog items for the team- Fixed complex bugs within the OneNote Online code spanning multiple products.- Continued to work on storage components including fixing corruptions across the product- Developed and implemented a OneNote Notebook solution for TED 2014 conference

Redmond, Washington, Us

Developed and designed cross platform smart monkey tool used across Office teams such as OneNote, Word, Publisher, Groove, SharePoint Workspace, Office for iPad, OneNote Mac, etc.Coached and grew team to be more technical by advocating white box testing and test involved with dev during the development process.Designed and created the task library used for Automation by our team.Debugged and helped design new synchronization methods for our storage layerMajor Products shipped: SharePoint 2010 SharePoint 2013OneNote 2010OneNote 2013OneNote Online

Göteborg, Sweden, Se

Drove test plan development for the team for a major release update to SKF Machine Analyst softwareDerived metrics of testers and provided input into the team to help increase efficiency of the team.Created custom lab imaging solution to reduce testing time between builds.Mentored new interns as they joined the team and helped them with developing test plansDeveloped a custom software solution for SKF product managers to create invoices and bill users. The solution created the invoice based on data sored in a SQL database and looked up associated tax tables and created an invoice in Microsoft Word that was archived and sent to the user.

- Designed and developed a tool to automatically validate search results of GREP vs Windows Indexing results for OneNote 2007. - Leveraged Windows word stemmers and breakers by implementing Win32 interfaces in C# with P/Invoke- Developed test plans to validate and ship features in OneNote 2007

Winfield, Ks, Us

Tutored the following fields in group and private lessons:- x86 ASM Programming- Calculus I/II/III- Differential Equations- Physics I/II/IIIFacilitated student work shops showing skills in group collaboration, and problem solving in the above fields.

Built custom PC's based on customer specifications.Repaired PC and laptop computers from all major manufactures (Dell, IBM, Apple, etc)On-Site customer visits to repair and quickly diagnose problems.Customer network installation and topology design.Sales and customer support specialist.

San Diego, Ca, Us

Developed a mobile solution for the US Military for front line Wireless internet hot spots. The solution was built and designed on the Rabbit 2000/3000 CISC controller. The solution also required GPS data deserialization, satellite phone triangulation, and wireless hot spot integration.

Bachelor'S Of Science, Computer Science

Associate'S Degree