Gary Ng Email and Phone Number
Gary Ng personal email
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Gary Ng phone numbers
A seasoned professional in the dynamic realm of IT operations and project management. With over 10 years of hands-on experience in the Software house, I've successfully navigated the intricate landscape of IT, specializing in optimizing operations and driving impactful projects from inception to fruition.My expertise lies in orchestrating seamless IT operations, ensuring the reliability and efficiency of software features deliverables, and implementing innovative solutions to enhance overall performance that focus on business operations efficiency.As a dedicated project manager, I've led cross-functional teams through various successful initiatives, demonstrating a proficiency in balancing timelines, budgets, and stakeholder expectations with a balance of resources availability that I have.My approach is anchored in a commitment to continuous improvement and a passion for leveraging technology to solve real-world challenges. I thrive on turning complexity into clarity and am adept at aligning IT strategies with overarching business goals.I am excited about the intersection of technology and business, and I'm always eager to connect with like-minded professionals. Let's collaborate and explore how my experience can bring value to your network.
Nettium Sdn Bhd
View- Website:
- nettium.net
- Employees:
- 296
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Project ManagerNettium Sdn Bhd Jan 2023 - PresentFederal Territory Of Kuala Lumpur, Malaysia-
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Operations ManagerNettium Sdn Bhd Jun 2020 - Dec 2023Kuala Lumpur, MalaysiaImprove the IT team’s deliverable quality by reducing 30% of production issues within one year, by implementing the SOP of strengthening the code review activity and testing strategy between the Development team and the Quality Assurance team.Set new goals and trained up a group of eight data engineers’ mindset toimprove the tasks' efficiency within eight months’ time, which cut down their manual reconciliation work by 50% via automation technique.Set up and stabilized a new team which consist of a new team lead, business analyst, developers, and new QA engineers for developing a new EDM system that improved the business operation effectively within one year.Reduce the new Payment and SMS Vendor Gateway integration development timeline from four and half days to one and half days, by implementing a configuration process that can be handled by developers and business users, instead of the traditional method of deploying code changes.Improve SLA time for handling production issues, by collaborating with Production Support Team closely for any new releases of functions/features on a yearly quarter basis.Automated the business request workflow using JIRA automation to accept new requests via email and auto reply with JIRA key to users’ and project managers’ tracking via JIRA Dashboard.
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Payment ManagerNettium Sdn Bhd May 2017 - Jun 2020Kuala Lumpur, MalaysiaSpecialize in Payment Services System Integration & Business Improvement Process planning/execution/team development.Train up a junior business analyst to be the key person to handle all the business requests’ analysis and operational tasks handling in one and half years’ time for Payment Development Team.Stabilized and grew the Payment Development from eight developers to twenty developers in two and half years.
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Senior Business AnalystNettium Sdn Bhd Sep 2014 - Apr 2017Kuala Lumpur, MalaysiaSpecialize in Payment Services System Integration & Business Improvement Process planning/execution.
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Senior Software EngineerAeon Credit Service Malaysia 2013 - 2014Kuala Lumpur, MalaysiaSpecialize in Loan Service System S/W Development & Application Support, by using AS400 RPGLE Programming Language.
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Analyst ProgrammerSilverlake System Sdn Bhd 2008 - 2013Selangor, MalaysiaSpecialize in Core Banking System Development & Application Support in Overseas Bank. i.e. China & Singapore
Gary Ng Skills
Gary Ng Education Details
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Computer Science -
Computer Science
Frequently Asked Questions about Gary Ng
What company does Gary Ng work for?
Gary Ng works for Nettium Sdn Bhd
What is Gary Ng's role at the current company?
Gary Ng's current role is Project cum OPS Manager.
What is Gary Ng's email address?
Gary Ng's email address is ga****@****ail.com
What is Gary Ng's direct phone number?
Gary Ng's direct phone number is +601656*****
What schools did Gary Ng attend?
Gary Ng attended Coventry University, Kolej Tunku Abdul Rahman (Tarc).
What are some of Gary Ng's interests?
Gary Ng has interest in Takeshi Production, Boys Like Girls, Movie/television Studio, Taylor Swift, Musician/band, 8tv Showdown 2010, News And Media Website.
What skills is Gary Ng known for?
Gary Ng has skills like Requirements Analysis, Requirements Gathering, Business Requirements, Software Project Management, Agile Project Management, Photography, Project Implementation.
Who are Gary Ng's colleagues?
Gary Ng's colleagues are Tan Jun Quan, Fuilee Theng, Say Tiong Wong, Ming Chien Ng, Loo Lee Teck, Goh Jia Wei, Soo Wong.
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