Head of branch and corporate IT Infrastructure

Provide consultancy of Credit Cards, Debit Cards and ATM Acquiring to influence business and outsourced partners.Ownership of Payments and Cards platform including roadmap, software currency / compatibility and strategy alignmentWork with business and Technology colleagues to ensure that design options are effectively evaluated and robust recommendations made Provide support, direction and governance of project delivery against agreed designsLine management of… Show more Provide consultancy of Credit Cards, Debit Cards and ATM Acquiring to influence business and outsourced partners.Ownership of Payments and Cards platform including roadmap, software currency / compatibility and strategy alignmentWork with business and Technology colleagues to ensure that design options are effectively evaluated and robust recommendations made Provide support, direction and governance of project delivery against agreed designsLine management of ATM & Cards consultancy team, and allocation of resourcesContribution to internal improvement initiatives and helping to drive Core Products strategy Show less

Provide technical planning, design and testing consultancy across the relevant technologies that I specialise in -primarily ATM/Debit Card Systems (NCR, Base24 Classic/EPS, Mastercard MChip). NAG Technology representative with third party suppliers, and payment schemes (Mastercard and Link) Accountable for ATM, Debit and Credit Card service changes within Technology Change and DevelopmentManagement of Engineering Room plans for projects

Responsible for the management and development of new product launches within Northern Europe Region.- Manage and co-ordinate the product launches with other areas of the business - Drive and develop material for customer presentations and sales training - Prepare for and organise launch events for new products & solutions within NER geography. - Work with business development and market research to define the market opportunity- Competitive analysis for… Show more Responsible for the management and development of new product launches within Northern Europe Region.- Manage and co-ordinate the product launches with other areas of the business - Drive and develop material for customer presentations and sales training - Prepare for and organise launch events for new products & solutions within NER geography. - Work with business development and market research to define the market opportunity- Competitive analysis for each solution that Ingenico is launching within the region. Show less

Product Manager for the Case product (Case preparation and Case Management), which formed part of Memex's overall Law Enforcement Solution for UK Police Forces.• Working within an Agile software development environment, defined and prioritised customer requirements, produced customer specifications, managed the product backlog, and maintained close liaison with development teams to ensure requirements were met.•Development of customer centric Use Cases and associated user… Show more Product Manager for the Case product (Case preparation and Case Management), which formed part of Memex's overall Law Enforcement Solution for UK Police Forces.• Working within an Agile software development environment, defined and prioritised customer requirements, produced customer specifications, managed the product backlog, and maintained close liaison with development teams to ensure requirements were met.•Development of customer centric Use Cases and associated user stories for use by project managers and development teams.• Production of Product sales collateral, and responding to tender invitations from customers Show less

Responsible for ensuring NCR’s ATM global deposit solutions are complete, competitive and meet all current and future customer and regulatory requirementsManagement of the requirements in the areas of deposit, consolidating and conducting further investigation to determine business drivers, usage scenarios, size of opportunity, and required timeframesTranslate customer business requirements into clear product requirements to be raised on NCR ATM solutions. Management of… Show more Responsible for ensuring NCR’s ATM global deposit solutions are complete, competitive and meet all current and future customer and regulatory requirementsManagement of the requirements in the areas of deposit, consolidating and conducting further investigation to determine business drivers, usage scenarios, size of opportunity, and required timeframesTranslate customer business requirements into clear product requirements to be raised on NCR ATM solutions. Management of the relationship with 3rd party software partners for cheque imaging software (Parascript LLC A2iA) Manage solution delivery capability by communicating requirements to the application management teams according to market demand and product schedulesCommunication of software requirements and support across product management by reporting roadmaps for software supporting deposit – generally and through software governance forums and IPTs. Communication of NCR’s solution capability internally to sales and marketing, and externally to NCR’s existing and potential customer base.Subject Matter Expert for NCR’s ATM deposit solutionsResponsible for presenting NCR Software strategies and technical workshops in Dundee and on customer sites worldwide Show less

Worked within APTRA Advance NDC and APTRA Edge Development teamsProduction and on site support of ATM Demo applications to be used at tradeshows around the worldAssisted in NPI of NCR SelfServ ATM Range

- Worked within a team of software and systems engineers in the development and installation of ATM solution packages and subsequent solution testing across NCR ATM product range. -Provided technical support of hardware, software and ATM communications, as well as the testing activities, technical integration, implementation and training necessary for the successful completion of a solution test package of an ATM product.-Provide technical support for customer during roll out… Show more - Worked within a team of software and systems engineers in the development and installation of ATM solution packages and subsequent solution testing across NCR ATM product range. -Provided technical support of hardware, software and ATM communications, as well as the testing activities, technical integration, implementation and training necessary for the successful completion of a solution test package of an ATM product.-Provide technical support for customer during roll out and controlled deployment of ATMs in the field. Show less

Brimstone B ATS, Eurofighter Typhoon ECR90 ESS PAT, Foxhunter AI24 ATSSoftware Design Authority Tornado GR4 MLU SMS ATS

Stingray Torpedo ATS, SHAPAW, Skyshadow ECM Pod ATS (SLATE), Blue Vixen ATS