Proven track record of facilitating and implementing strategic systems, procedural and process improvement programs, focusing on the deployment of fit-for-purpose solutions in an Operational focused environment. Currently providing support services including consultation, continuous improvement programs, documentation and procedural development, training and auditing to effectively and efficiently manage operational risk within Origin Energy's LPG terminals.Broad range of skills and experience in Sales, Marketing and Operations during managerial roles with Shell in both the UK and Australia. Detailed data analysis, CVP development and channel marketing to specific B2B and B2C target segments.Significant experience in Area Management including fuel sales and service station operating platforms/models, as well as deployment of key business improvement projects in supply-chain (logistics), fuel stock management and fuel demand planning.Successfully managed stakeholders in cross-functional, national, global and virtual teams during project execution. Always seeking challenges to utilise my operational and change management relationship skills, preferably with a customer/end-user focus.Specialties: - Deployment of fit-for-purpose Operational solutions.Change management and business process improvement.Documentation management and procedural training program development.Translation and execution of strategic direction.B2B and B2C marketing.Loyalty and Card Payment platforms.Area Sales Manager (Independent and Franchised networks)Internal and external relationship management.Customer focused people manager.Team Lead.
Listed skills include Business Process Improvement, Change Management, Stakeholder Management, Project Management, and 45 others.