Training Manager
Trained managers in procedures, role delegation, customer service, staff management.Ensured aesthetics and overall appeal to facilitate comfortable surroundings and boost shopping patterns.Implemented training initiatives to educate staff in critical areas i.e., superior customer service, well stocked aisles, comprehensive merchandising, and attractive theme-based displays.Managed the Portmore branch store operations with weekly customer volume of 16,000 – 20,000 persons.Managed the Spanish Town branch store operations with weekly customer volume of 15,000– 17,000 persons.Managed the Angels branch store operations with weekly customer volume of 10,000 – 13,000 persons.