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Gary Pianko Email & Phone Number
Head of Operations
at
Melbourne Holocaust Museum
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Operations
Location
Greater Melbourne Area, Australia, Australia
Who is Gary Pianko? Overview
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Quick answer
Gary Pianko is listed as Head of Operations at Melbourne Holocaust Museum, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Gary Pianko.
Gary Pianko previously worked as Senior Manager, Service Delivery at Commercial Passenger Vehicles Victoria and Senior Operations Manager at Monash Health. Gary Pianko holds Cpa, Accounting And Finance from Deakin University.
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Email format at Melbourne Holocaust Museum
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Melbourne Holocaust Museum
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Profile bio
About Gary Pianko
20+ years leading teams, departments, and companies, managing up to 50 people and budgets up to $40m OPEX & $5m CAPEX. Track record of turning around underperforming service delivery and operations functions to drive growth, quality, and profitability. Leads complex programs, commercial negotiations, technology and digital programs and manages enterprise change agendas._________________________________DELIVERING PROGRAMS + MANAGING CHANGE20+ years leading enterprise-wide change and transformation across sales, marketing, IT systems, service delivery, inventory & logistics, and operations functions. Highlights include a $40m regulatory program for NAB and a digital transformation at Monash Health.► Delivered projects and programs worth up to $40m including digital transformations, OSS/BSS, cloud, big data, compliance & regulatory, and process reengineering.► Managed negotiations with suppliers, IT vendors, federal and state government regulatory agencies, industry bodies and medical boards. ► 10+ years preparing business cases worth up to $5m. 4 years managing tenders on deals up to $4m._________________________________EXECUTIVE LEADERSHIP + STAKEHOLDER ENGAGEMENT10+ years advising, reporting into, and as a member of SLTs & ELTs includes presentations, reporting, strategy, and risk management. Recognised as a problem solver who brings stakeholders together.► 20 years managing budgets up to $40m OPEX & $5m CAPEX.► 4 years producing board reports & presentations (NAB, Telstra). ► Strategic planning includes process design, go-to-market, IT systems uplifts, digital transformations, pricing strategies, organisational design, and program launches._________________________________BUSINESS GROWTH, PERFORMANCE, CULTUREData-driven leader with 20+ years using measurable KPIs to drive performance, growth, quality, and cost efficiency. Track record of results for every employer, meeting and exceeding targets.► Led teams, departments, and companies with up to 7 direct and 50 indirect reports. Managed program delivery teams of 100+. Hands-on leader who drives quality and performance within KPI frameworks.► Saved $500k of vendor costs in 2021.► Delivered enablers to drive a 400% increase in profitability in 2 years (Coolkidz).► Delivered a 20% quality and 10% productivity increase for a team managing 250k calls p.a.
Current workplace
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7 roles
Gary Pianko work experience
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Head Of Operations
CurrentManaging all aspects of the Museums operations including: Finance, ICT, People & Culture, Audio Visual, Administration, Visitor Experience & Facilities Management. The role overseas operations for the 35 plus staff and the 100 plus volunteers and every aspect associated with running a major facility which has been rebuilt and re-launched in 2022/23Managing.
Dec 2022 - Present
Senior Manager, Service Delivery
Managed and optimised operations for driver accreditations in Victoria, handling 50k applications and 150k calls p.a. Uplifted quality and productivity while handling major challenges, managing costs and maintaining service levels and standards compliant to legislative requirements.Reported to: Executive Director, Service & Communications ► Reports: 4.
Nov 2020 - Oct 2021
Senior Operations Manager
Managed a department handling referrals into Victoria’s largest public hospital network with 250k referrals p.a., 35-50k patient appointments and 250k calls. Drove major improvements in patient experience and operational performance with systems and process uplifts. Established quality and productivity management frameworks.Reported to: Director Health.
Oct 2017 - Oct 2020
General Manager, Operations
Member of the SLT working with the CEO/owner. Accountable to manage all operational aspects of the company’s $12m p.a. import and distribution business. Tasked with tackling challenges from rapid growth and lack of scalable processes and systems.Reported to: CEO ► Reports: 4 direct, 1 indirect, 1 functional ► Budget: $7m OPEX, $200k CAPEX.
Jan 2016 - Sep 2017
Senior Marketing Operations Manager (Global Enterprise & Services)
Brought Telstra Managed Wi-Fi to the enterprise and government market driving all aspects of the go-to-market campaign. Led commercial management of Telstra Wholesale’s NBN business enabling $10m of contract renewals.Reported to: Director Managed Services ► Budgets: $250k OPEX, $3m CAPEX, $6m+ p/a revenue/sales_________________________________KEY.
Jan 2011 - Dec 2015
Program Director (National Consumer Credit Program)
On-time and on-budget delivery of a $40m program for 24k users, implementing National Consumer Credit Protection (NCCP) reforms post GFC. Provided status update reporting into NAB’s board, delivering the program with no regulatory breach warnings or infringements and no political or reputational fallout for the bank.Reported to: Head of Compliance (NAB.
Apr 2010 - Dec 2010
2 education records
Gary Pianko education
Cpa, Accounting And Finance
Bachelor Of Commerce, Accounting
FAQ
Frequently asked questions about Gary Pianko
Quick answers generated from the profile data available on this page.
What company does Gary Pianko work for?
Gary Pianko works for Melbourne Holocaust Museum.
What is Gary Pianko's role at Melbourne Holocaust Museum?
Gary Pianko is listed as Head of Operations at Melbourne Holocaust Museum.
Where is Gary Pianko based?
Gary Pianko is based in Greater Melbourne Area, Australia, Australia while working with Melbourne Holocaust Museum.
What companies has Gary Pianko worked for?
Gary Pianko has worked for Melbourne Holocaust Museum, Commercial Passenger Vehicles Victoria, Monash Health, Coolkidz Australia, and Telstra.
How can I contact Gary Pianko?
You can use AeroLeads to view verified contact signals for Gary Pianko at Melbourne Holocaust Museum, including work email, phone, and LinkedIn data when available.
What schools did Gary Pianko attend?
Gary Pianko holds Cpa, Accounting And Finance from Deakin University.
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