Sell new and used cars with $330,000 average monthly sales volume. • Consistently rate #2 in sales in a staff of 10 sales consultants. • Network with a steady stream of social media posts, building a solid customer and referral base. 25% of sales are directly attributed to referrals and return customers.• Develop leads through VIN Solutions customer contact software and consistent social media posts.• Negotiate vehicle sale price and trade-in values. Perform vehicle upsells of… Show more Sell new and used cars with $330,000 average monthly sales volume. • Consistently rate #2 in sales in a staff of 10 sales consultants. • Network with a steady stream of social media posts, building a solid customer and referral base. 25% of sales are directly attributed to referrals and return customers.• Develop leads through VIN Solutions customer contact software and consistent social media posts.• Negotiate vehicle sale price and trade-in values. Perform vehicle upsells of accessories and after-sales service. • Develop finance arrangements, including cash payments or a car loan. Complete sale paperwork and pre-delivery inspections. Show less

Sell new and used cars with $275,000 average monthly sales volume. • Achieved top sales performance in January 2015 with more than $425,000 in sales. • Consistently in top 10% of sales performance.• Develop leads through VIN Solutions customer contact software and consistent social media posts.• Negotiate vehicle sale price and trade-in values. Perform vehicle upsells of accessories and after-sales service. • Develop finance arrangements, including cash payments or a car… Show more Sell new and used cars with $275,000 average monthly sales volume. • Achieved top sales performance in January 2015 with more than $425,000 in sales. • Consistently in top 10% of sales performance.• Develop leads through VIN Solutions customer contact software and consistent social media posts.• Negotiate vehicle sale price and trade-in values. Perform vehicle upsells of accessories and after-sales service. • Develop finance arrangements, including cash payments or a car loan. Complete sale paperwork and pre-delivery inspections. Show less

Fielded customer calls at high volume national call center. • Booked flights, arranged refunds, notified customers of cancelled flights, assigned seating, and processed payments.• Followed and updated flight schedules and made changes in the reservation timetables.

Selling and booking cruises for established and walk-in customer base. Managing 450+ client base annually.• Promoted service base to current and potential client base via direct mail and social media contacts. • Conducted competitive analysis of area and Internet-based agencies, setting cost and service levels. • Coordinated all marketing and point-of-service sales resources. • Performed speaking engagements to area groups to promote sales and services. • Booked and tracked… Show more Selling and booking cruises for established and walk-in customer base. Managing 450+ client base annually.• Promoted service base to current and potential client base via direct mail and social media contacts. • Conducted competitive analysis of area and Internet-based agencies, setting cost and service levels. • Coordinated all marketing and point-of-service sales resources. • Performed speaking engagements to area groups to promote sales and services. • Booked and tracked cruises utilizing each cruise line’s individual online booking system. • Underwent extensive training and achieved top certification to book cruises with five cruise lines. • Maintained $300,000 annual sales during recent economic downturn. Show less

Local coffee and bakery shop with two locations. Ran entire business of both locations, with staff of 15-20 total. $650,000 gross annual sales. • Hired, trained, and led staff. Skills centered on customer service, creating an inviting atmosphere, drink preparation techniques, and store operations. Maintained schedules for both stores. • Managed all business operations, including purchasing, bookkeeping, payroll, and cash flow. • Coordinated all marketing and advertising… Show more Local coffee and bakery shop with two locations. Ran entire business of both locations, with staff of 15-20 total. $650,000 gross annual sales. • Hired, trained, and led staff. Skills centered on customer service, creating an inviting atmosphere, drink preparation techniques, and store operations. Maintained schedules for both stores. • Managed all business operations, including purchasing, bookkeeping, payroll, and cash flow. • Coordinated all marketing and advertising efforts, including print, radio, and Internet promotion. • Greendale Chamber of Commerce Business of the Year, 2000. • President of Greendale Village Business Association 2000 – 2004.• Created Greendale Hay Days annual fall festival. Booked bands and other music offerings. Coordinated food and drink services. Garnered sponsorships and organized community volunteers. Conducted community marketing efforts. Led staff of five. Draws 5,000 participants annually. Show less