Help with basic IT needs. I was involved in the transition of the company to a remote system when the pandemic began. Responsible for data backup and protection. Would save company data to the cloud and locally. Here are other things I helped with: Computer updates, new equipment purchases, Cleaning of architectural drawings using AutoCad.

Helping customers to find issues with their computers as well as finding ways to fix them. Provided services such as Virus detection, mobile phone support, and data backup solutions.