Gary Reid Email and Phone Number
Gary Reid work email
- Valid
- Valid
Gary Reid personal email
A highly motivated, innovative & results-driven leader with over 22 years’ NatWest Group experience, achieving exceptional results in highly competitive environments that demand continuous improvement. Experienced & proven ability in driving product, process, commercial & customer service improvements whilst consistently balancing operating costs, quality, and sustainable risk-based decisions. Known for building highly successful cross-functional teams to exceed business expectations, advocating continuous learning and focusing on resilience & wellbeing.
Coutts
View- Website:
- coutts.com
- Employees:
- 2678
-
Performance And Business Management ManagerCouttsEdinburgh, Scotland, Gb
-
Performance & Business Management ManagerCoutts Jan 2023 - PresentEdinburgh, Scotland, United Kingdom• Successfully led, co-ordinated & executed 3x strategic restructures over 12months, leading to over £13m annualised cost savings. • Financial Business Case creation, governance & sign off for all restructures, including associated Unite Consultation briefings. • Creation of local Comms restructure materials, including runbook of events, key message register, & ExCo emails / briefings. • Management of all ExCo & Senior Manager restructure transfers of accountability, including external regulatory discharges. • Ownership & facilitation of “Cost Optimisation Forum” for ExCo, focused on creating an efficient, optimised target op model. • Acting deputy for Head of Performance & Business Management.
-
Customer & Colleague Engagement LeadUlster Bank Jan 2021 - Jan 2023Edinburgh, Scotland, United Kingdom• Management & ownership of all personal customer & colleague ‘strategic withdrawal’ related communications. • Delivery of over 3.5million connected direct customer comms, supporting safe, timely & orderly Ulster Bank RoI withdrawal. • Creation of ‘Colleague Hub’, centralising all colleague supports into one repository, with continued content management. • Facilitation of all Personal Banking colleague Townhall’s, creating and co-ordinating content, presenters, Q&A & technical delivery. • Support of external stakeholder events (e.g., BPFI, CBI, Oireachtas Committee) through creation of presentations, detailed CEO & MD briefings, & 1:1 stakeholder follow-up activity. -
Strategic Planning ManagerUlster Bank Jan 2019 - Jan 2021Edinburgh, Scotland, United Kingdom• Lead manager for Personal Banking’s 3yr strategy focused on acquisition, growth, & reduction of cost to serve. • Creation & agreement of strategic objectives within Everyday Banking; Home Buying & Ownership; & Distribution pillars.• Recommended optimised Branch network through modelling of external benchmarks vs. customer / commercial value. • Agreed ‘Digital Org Model’, seamlessly connecting human assisted channels to proposed digital core and platform.
-
Business Performance Manager LeadNatwest Group Jan 2016 - Jan 2019Edinburgh, Scotland, United Kingdom• Proactively led, managed and challenged Personal Banking commercial planning activity across NatWest, RBS & UB brands. • Identified, shared and embedded best practice across senior leadership team to deliver optimal customer commercial value.• Development & management of regional commercial plans, financial budgets, headcount tracking, & frontline MI excellence. -
Previous Natwest Group ExperienceNatwest Group Jul 2001 - Jan 2016Edinburgh, Scotland, United Kingdom• Digital Self Service | Business Manager supporting Group digital advocacy ambitions. • Property Services | Team Manager running three facilities service centre helpdesks - 14 FTE.• Payment Operations | Team Leader driving customer service results for commercial BACs payments customers – 5 FTE.• Business Relationship Manager | Supporting the financial needs across a portfolio of 500 SME customers (<£1m turnover).• Branch Banking | 7 years frontline experience across Customer Service Operator, Customer Advisor, and Branch Manager roles in locations throughout Perthshire & Fife.
Gary Reid Education Details
-
Kinross High School
Frequently Asked Questions about Gary Reid
What company does Gary Reid work for?
Gary Reid works for Coutts
What is Gary Reid's role at the current company?
Gary Reid's current role is Performance and Business Management Manager.
What is Gary Reid's email address?
Gary Reid's email address is ga****@****rbs.com
What schools did Gary Reid attend?
Gary Reid attended Kinross High School.
Who are Gary Reid's colleagues?
Gary Reid's colleagues are Nick Ramshaw, Nathan R., Matthew Conyard, Patrick Rafferty, Heléne Boman, Lewis Quinn, Robert Kayes.
Not the Gary Reid you were looking for?
-
1royalmail.com
-
2jaguarlandrover.com, lotuscars.com
-
4rsc.org, aesica-pharma.com, btinternet.com, corcept.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial