Chief Operating Officer
Current• Operational Strategy and Execution: Develop and implement strategic operational plans that align with Exouza's mission to transform pharmacy management, particularly focusing on innovative solutions like ExouzaRx and ExouzaMAX.• Leadership and Management: Led cross-functional teams executing Exouza's disruptive pharmacy benefits model, including specialty pharmacy management, auction pricing, and real-time payments.• Innovation and Transformation: Integrate cutting-edge solutions such as pre-adjudication processes, international sourcing, and patient assistance programs to transform traditional pharmacy benefits management.• Financial Oversight: Partner with the CFO to manage Exouza's financial resources, ensuring sustainable growth.• Performance Monitoring: Establish and monitor operational efficiencies and customer satisfaction KPIs to ensure Exouza delivers on ROI and performance guarantees.• Cross-departmental coordination: Ensure seamless integration and coordination between different operational units, including clinical management, pharmacy audit, and client portal services.• Risk Management: Identify and mitigate risks associated with Exouza's innovative pharmacy management solutions to ensure business continuity and compliance with industry standards.• Customer and Member Service: Uphold Exouza's commitment to providing transparent and high-quality service to customers and members, promoting a culture of excellence and accountability.