Gary Richards Email & Phone Number

Chandler, Arizona, US

Houston, Texas, US

Led all aspects in the operation and transformation of CPQ tools, process, culture and purchase experience across HPE globally. Drove the integration of several key acquisitions and mergers, covering all areas of sales and operations to ensure successful integration of key systems, processes and capabilities.

Houston, Texas, US

Led an organization of over 2500 employees, that developed a centralized sales operations organization which made decisions faster, operated more efficiently, served customers better and cost substantially less. Responsible for all operational elements of the customer purchase experience for the Global Accounts and all segments of HP, for both the direct.

Round Rock, Texas, US

Led and developed a world class organization of over 500 people in 12 countries responsible for delivering an outstanding purchase experience to Dell’s largest global commercial customers, customer solutions, sales enablement and OEM program management.

Round Rock, Texas, US

Led a team of 40+ buyers across the Americas and a tools / process team responsible for supply chain optimization.Reduced operating inventory (DSI) to an industry leading 3 days, while improving customer lead times and increasing cash conversion cycles to -61 days. Negotiated agreements with key suppliers to terms and stocking levels to enable this. Led.

US

Established an inventory tracking and management system to reduce loss by 28% and improve inventory accuracy from 70% to consistently over 99%, while providing visibility to the sales force that enabled proper customer delivery expectation setting capabilities. Increased average gross margins by 20% by creating marketing collateral and training curriculum.

Responsible for establishing and running the Austin branch in support of key accounts such as Applied Materials, Dell and others.