Gary Richards Email and Phone Number
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Experienced supply chain and operations executive with strengths in leadership, org design and delivering results. Direct experience in all aspects of sales operations, supply chain management, logisitcs, customer service, call center operations, customer program management and e-commerce. Broad experience with manufacturing operations,OEM Sales and IT.Specialties:- Configure, Price & Quote Practices - Six Sigma & Lean Practices - Executive Leadership- Supply Chain Planning & Mgmt- eCommerce Management - Channel Growth- Product Introduction and Launch - Pricing Optimization - Sales Process Engineering- Global Customer Program Mgmt- Manufacturing Operations - IT Systems Development
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Senior Vice President, Client Experience And OperationsInsight Jun 2021 - PresentChandler, Arizona, Us
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Vice President, Global Sales Operations - Worldwide Configure, Price And QuoteHewlett Packard Enterprise Nov 2015 - Jan 2020Houston, Texas, UsLed all aspects in the operation and transformation of CPQ tools, process, culture and purchase experience across HPE globally. Drove the integration of several key acquisitions and mergers, covering all areas of sales and operations to ensure successful integration of key systems, processes and capabilities. -
Vice President, Americas Business OperationsHewlett Packard Enterprise Oct 2010 - Nov 2015Houston, Texas, UsLed an organization of over 2500 employees, that developed a centralized sales operations organization which made decisions faster, operated more efficiently, served customers better and cost substantially less. Responsible for all operational elements of the customer purchase experience for the Global Accounts and all segments of HP, for both the direct and indirect (channel) routes to market. Managed CPQ, Order Management, Supply Chain Coordination, Contracts, Proposals, Program Management, CRM support, Sales Compensation and Sales Process / Decision Support.
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Executive Director, Business OperationsDell Oct 2001 - Oct 2010Round Rock, Texas, UsLed and developed a world class organization of over 500 people in 12 countries responsible for delivering an outstanding purchase experience to Dell’s largest global commercial customers, customer solutions, sales enablement and OEM program management. -
Director Of ProcurementDell Computer - Worldwide Procurement 1997 - 2001Round Rock, Texas, UsLed a team of 40+ buyers across the Americas and a tools / process team responsible for supply chain optimization.Reduced operating inventory (DSI) to an industry leading 3 days, while improving customer lead times and increasing cash conversion cycles to -61 days. Negotiated agreements with key suppliers to terms and stocking levels to enable this. Led the team responsible for creation and implementation for the world class suite of procurement and supply chain management tools, fueling Dell’s supply chain efficiencies.Improved supplier performance through the establishment of key executive relationships and the creation of Quarterly Business Reviews that highlight opportunities and award future business based on performance to key objectives.
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Inside Sales MgrAmperor Jun 1996 - Jun 1997UsEstablished an inventory tracking and management system to reduce loss by 28% and improve inventory accuracy from 70% to consistently over 99%, while providing visibility to the sales force that enabled proper customer delivery expectation setting capabilities. Increased average gross margins by 20% by creating marketing collateral and training curriculum that clearly defined the value proposition for the top selling products, allowing sales teams to increase selling price in the direct customer segment.Negotiated reseller agreements with two strategic VAR’s to enable the retail channel growth to grow from 10% of total revenue to 35% in the first year. -
Critical Account DirectorKent Electronics Jun 1993 - Jun 1996Responsible for establishing and running the Austin branch in support of key accounts such as Applied Materials, Dell and others. -
Procurement ManagerCompuadd Jan 1988 - Nov 1992
Gary Richards Skills
Gary Richards Education Details
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Texas State UniversityBusiness
Frequently Asked Questions about Gary Richards
What company does Gary Richards work for?
Gary Richards works for Insight
What is Gary Richards's role at the current company?
Gary Richards's current role is Senior Vice President, Client Experience and Operations at Insight.
What is Gary Richards's email address?
Gary Richards's email address is gary.richards@hp.com
What is Gary Richards's direct phone number?
Gary Richards's direct phone number is +151281*****
What schools did Gary Richards attend?
Gary Richards attended Texas State University.
What skills is Gary Richards known for?
Gary Richards has skills like Business Process Improvement, Management, Supply Chain Management, Leadership, Cross Functional Team Leadership, Sales Operations, Six Sigma, Vendor Management, Customer Experience, Lean Manufacturing.
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