Gary Richardson Email & Phone Number

Staines, Surrey, United Kingdom

South Ruislip

Riyadh, Saudi Arabia

Managing Director responsible for the day-to-day sales, operations and overall running of a furniture company and overseeing the owners other investments, in various geographical locations.• Total Quality Management (TQM) Implementationo Total responsibility for preparing and overseeing all annual budgets including sales, purchasing and operations.o Initiated weekly team meeting of all major business functions to ensure all KPI’s within the business were being met and agreeing remedial plans and required actions to remedy any shortfall in the overall business objectiveso Developed from concept the business structure, including overseeing the construction of head office and gallery, as well as locating and constructing the warehouseso Company-wide training of all staff, I have written and am implementing the business operations manuals for HR, Operations, Authority Matrixes, Sales, Marketing, Logistics, Buying & Financeo Personally negotiated contracts (many exclusive) with 36 suppliers of furniture and accessories in numerous Worldwide geographical locationso Personally involved in the ordering and supply chain of furniture and accessory items from numerous geographical locations, Worldwideo Attended key furniture fairs to discover potential new supplierso Implemented job descriptions and staff contracts to incorporate performance goals and introduced KPI’s.o Developed SOP & IT requirements for the purchase and implementation of the IT system.o Developed financial guidelines and reports to ensure that the business runs professionally and profitably

Riyadh, Saudi Arabia

Business Development & Projects Manager – Al Mutlaq Furniture Group August 2010 to present Riyadh - Saudi Arabia Business Development & Projects Manager with responsibility for staff and management training, property projects and facilities development. Accountable for setting and the maintenance of improved standards in 13 stores at different locations throughout the Kingdom of Saudi Arabia. Involved at the top level for the property design and construction of new stores and for the training/development of warehouse, manufacturing and logistics teams. Key Responsibilities• Accountable for the development of 5 new stores within the Kingdom of Saudi Arabia – SAR 20M (£3.7M) capital budget.• Responsible for the maintenance and refreshment of all aspects of the chains 16 stores, including writing of BOQ’s, seeking and reviewing of quotations as well as raising purchase orders.• Kingdom-wide training of all managers and staff, including establishing a full training programme for all levels of personnel in the business.• Involved with the responsibility for the expansion of the supply chain for the business with a current fleet of 20 vehicles and over 175 staff.

Riyadh, Saudi Arabia

Riyadh - Saudi ArabiaGeneral manager responsible for all aspects of trading from; front of house customer interface, supply chain management, stock control to recruiting and training of store managers in four major outlets in Riyadh (6,000m2), Rimal (5,200m2), Dhahran (5,100m2) and Jeddah (3,000m2). Key Achievements• Property Development Projects o Developed from concept to opening of three stores with an SAR 10M (£1.9M) capital budget.o Total annual operating budget responsibility of SAR 400M+ (£74M).• Total Quality Management (TQM) Implementationo Kingdom-wide training of all staff (300+) and establishing an academy for the training of managers, supervisors and retail sales staff.o Developed and implemented a comprehensive set of operational processes to support operational and management daily workflow activity.o Implemented and reviewed job descriptions and staff contracts to incorporate performance goals and introduce KPI’s.o Responsible for supply chain and logistics management across KSA encompassing 30 vehicles and 90+ staff.

London

Responsibility for the running of a large UK based furniture outlet for the day to day operations including; distribution and maintenance of stock and point of sales operations. The smooth running of integrated logistic support and management functions. Key Achievements• Delivery of outputs valued in excess of £15M on time and to specification.• Achieved profit growth of 18% year on year. • Best performing store for the 2006 Christmas competition• Also responsible for the coordination of the HR, payroll, Facilities Management, general maintenance and time management aspect of the operation on a daily basis for all sales, logistics and administration staff.

London, United Kingdom

Responsible for the day to day operations of London’s largest retail electrical outlet. Operational management of six other retail outlets within the city. Management and recruitment of locally employed staff and induction into the company’s customer ethos and procedures. • Achieved and exceeded annual sales targets – initially set at £11M, achieved 27% growth in 2002.• Delivered compound annual growth of 20%.• Achieved increased growth through rationalisation.• Successfully trained over 20 supervisors, junior managers and store managers.• Achieved 3 awards for the best KPI’s in the Southern division. • My customer service ethos was rewarded with 5 staff winning service awards.