• Led air freight and cargo operations, focusing on high-risk shipments and ensuring compliance with customs and trade regulations.• Developed and delivered training programmes for staff on safety protocols, customs procedures, and operational efficiency.• Implemented automated systems to streamline data management and improve accuracy in reporting.• Conducted thorough searches of passenger and cargo aircraft, enforcing customs and security regulations.• Collaborated with… Show more • Led air freight and cargo operations, focusing on high-risk shipments and ensuring compliance with customs and trade regulations.• Developed and delivered training programmes for staff on safety protocols, customs procedures, and operational efficiency.• Implemented automated systems to streamline data management and improve accuracy in reporting.• Conducted thorough searches of passenger and cargo aircraft, enforcing customs and security regulations.• Collaborated with international agencies to combat illegal wildlife trafficking and enforce CITES regulations. Show less

• Responded to emergency 999 calls, providing critical pre-hospital care in high-pressure situations.• Used advanced driving skills to ensure rapid and safe response to emergencies.• Managed patient care and collaborated with police, fire, and hospital personnel during critical incidents.• Employed de-escalation techniques to manage aggressive or distressed patients in emergency scenarios.• Continuously updated knowledge and skills through professional development in… Show more • Responded to emergency 999 calls, providing critical pre-hospital care in high-pressure situations.• Used advanced driving skills to ensure rapid and safe response to emergencies.• Managed patient care and collaborated with police, fire, and hospital personnel during critical incidents.• Employed de-escalation techniques to manage aggressive or distressed patients in emergency scenarios.• Continuously updated knowledge and skills through professional development in emergency care and first aid. Show less

• Designed and delivered first aid training programs for cadets, covering emergency response and CPR techniques.• Created interactive, hands-on exercises to ensure participants gained practical experience.• Assessed cadet proficiency in first aid, offering feedback to improve skills and knowledge.• Updated training materials to reflect the latest guidelines and best practices in emergency care.• Fostered a positive, engaging learning environment that encouraged cadet… Show more • Designed and delivered first aid training programs for cadets, covering emergency response and CPR techniques.• Created interactive, hands-on exercises to ensure participants gained practical experience.• Assessed cadet proficiency in first aid, offering feedback to improve skills and knowledge.• Updated training materials to reflect the latest guidelines and best practices in emergency care.• Fostered a positive, engaging learning environment that encouraged cadet participation and growth. Show less

• Led a team of lifeguards, overseeing pool safety and ensuring adherence to health and safety regulations.• Coordinated daily operations, managing shift schedules and staff duties.• Provided lifeguard training and supervised team performance to maintain high safety standards.• Responded to emergency situations, performing rescues and administering first aid when necessary.• Managed customer service issues, ensuring a positive experience for all visitors.

• Assisted customers with product inquiries and provided exceptional service on the shop floor.• Restocked shelves and ensured product displays were well-organised and visually appealing.• Supported inventory management by tracking stock levels and reporting shortages.• Collaborated with team members to ensure efficient store operations and smooth customer experiences.• Handled customer transactions at checkout, ensuring accuracy and providing a friendly service.