Gary Ryan

Gary Ryan Email and Phone Number

General Manager Customer and Community @ Auckland One Rail
Auckland, NZ
Gary Ryan's Location
Auckland, Auckland, New Zealand, New Zealand
Gary Ryan's Contact Details

Gary Ryan work email

Gary Ryan personal email

n/a
About Gary Ryan

Gary Ryan is a General Manager Customer and Community at Auckland One Rail. He possess expertise in change management, management, business strategy, leadership, strategy and 28 more skills.

Gary Ryan's Current Company Details
Auckland One Rail

Auckland One Rail

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General Manager Customer and Community
Auckland, NZ
Website:
aucklandonerail.co.nz
Employees:
203
Gary Ryan Work Experience Details
  • Auckland One Rail
    General Manager Customer And Community
    Auckland One Rail
    Auckland, Nz
    View
  • Auckland One Rail
    General Manager Customer & Community
    Auckland One Rail Jan 2022 - Present
    Auckland, New Zealand
    Leading a team to deliver a range of initiatives targeting continuous improvement in customer experience on the Auckland Rail Network.
    View
  • Transdev Auckland
    Programme Manager, Project Management Office
    Transdev Auckland Jun 2019 - Jan 2022
    Auckland, New Zealand
    Set up a PMO, recruited and led a team of SMEs to deliver advisory services and project management to Auckland Transport across several key rail projects.
  • Transdev Auckland
    Principal Project Manager - Safe
    Transdev Auckland Apr 2017 - May 2019
    Auckland, New Zealand
    In conjunction with Auckland Transport, led projects that delivered the integration of ticket offices and customer service centres, the introduction of Transport Officers and the development of a Driver Door Operations operating model.
  • Transdev Auckland Ltd
    Manager Customer Experience
    Transdev Auckland Ltd Sep 2014 - Mar 2017
    Auckland, New Zealand
    Delivered a range of initiatives to improve the customer experience on the Auckland rail network contributing to the achievement of key organisation KPIs including record patronage growth, highest ever customer satisfaction results and a reduction in customer complaints to their lowest ever levels.
  • Auckland Transport
    Stream Lead - Auckland Integrated Fare System Project
    Auckland Transport Sep 2012 - Apr 2014
    Auckland, New Zealand
    Provided advisory services (on contract) to Auckland Transport on the AIFS Project to rollout the AT HOP smart card on trains, ferries and buses.
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  • South Pacific Consulting Ltd.
    Consultant
    South Pacific Consulting Ltd. Aug 2008 - Aug 2012
    New Zealand
    Provided consultancy services to two ecommerce businesses serving customers online and via MOTO channels.
  • Vanuatu Post Ltd.
    Chief Executive Officer
    Vanuatu Post Ltd. Mar 2005 - Jul 2008
    Drove the transformation of the Vanuatu Post that lead to a significant improvement in performance of the Corporation against all key performance measures.
  • Trinidad & Tobago Postal Corporation
    General Manager Sales, Marketing & Retail
    Trinidad & Tobago Postal Corporation 2002 - 2005
    Trinidad And Tobago
    Responsibile for the Corporation’s revenue and the development and management of all customer facing activity.
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Gary Ryan Skills

Change Management Management Business Strategy Leadership Strategy Management Consulting Business Process Improvement Strategic Planning Stakeholder Management Operations Management Performance Management Project Management Business Planning Marketing E Commerce Business Transformation Team Leadership Customer Service Market Research Sales Management Retail Product Development Analysis Governance Business Analysis Business Development Integrated Marketing New Business Development Contract Negotiation Program Management Marketing Communications Crm Employee Relations

Gary Ryan Education Details

Frequently Asked Questions about Gary Ryan

What company does Gary Ryan work for?

Gary Ryan works for Auckland One Rail

What is Gary Ryan's role at the current company?

Gary Ryan's current role is General Manager Customer and Community.

What is Gary Ryan's email address?

Gary Ryan's email address is gr****@****a.co.nz

What schools did Gary Ryan attend?

Gary Ryan attended Monash University, Victoria University Of Wellington, Naenae College.

What skills is Gary Ryan known for?

Gary Ryan has skills like Change Management, Management, Business Strategy, Leadership, Strategy, Management Consulting, Business Process Improvement, Strategic Planning, Stakeholder Management, Operations Management, Performance Management, Project Management.

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