Instructional Designer
I recently finished up my work with Deloitte developing systems training job aids and on-demand training videos for the business monitoring area of the Department of Labor. I worked on an Organizational Change Management project for the Commonwealth of Pennsylvania. We developed 508 compliant System Training material for the Office of Vocational Rehabilitation. The training material focuses on the updates and enhancements implemented in October 2023. We conducted webinars for the staff to help them understand the updates and enhancements they will use in the system.I also helped Deloitte develop and deliver Systems Training for their Jobseeker Assistance system known as CWDS. We recently delivered vILT training to the current staff. This training will then be used for new hire systems training and onboarding.I also previously helped Deloitte with outreach training material for the Pennsylvania government. The main focus is the second phase of a 2-part outreach plan for the Department of Labor and Industry’s PA CareerLink® job centers. We are developing job seeker outreach material to reach job seekers via locations they frequented most often, as well as employers and business partners for the commonwealth and community partners and non-profit organizations. The material consists of flyers, brochures, PowerPoints to reach the job seekers, a how-to guide for the office staff to help with the outreach efforts, a job aid to help employers register with PA CareerLink®, as well as a few other helpful items for the office staff to conduct outreach more efficiently.