Manager Of I.T. Services
Current• Documented, managed, and supported I.T. managing the technology team through the entire region of North America of a $1.3 Billion corporation. • Developed & implemented retention policies for Hybrid Active Directory & Office365.Managed the ITSM team • Worked with I.T. team and management to create I.T. SOP’s for the organization. • Managed a project to migrate many of our servers to AWS. • Implemented Cyber Security tools and protocols • Worked with vendors to update and integrate Anti-Virus with our Remote Management Software. • Worked with vendors to deploy backups that integrated Office 365 data & applications as well as production priority workstations. • Deployed Multi-Factor Authentication (MFA) for Office365 and other applications within the organization. • Assisted Management on using technology to migrate the in-person Annual General meeting to a virtual one. Using the technology to than create a hybrid meeting of Virtual and in-person