• Documented, managed, and supported I.T. managing the technology team through the entire region of North America of a $1.3 Billion corporation. • Developed & implemented retention policies for Hybrid Active Directory & Office365.Managed the ITSM team • Worked with I.T. team and management to create I.T. SOP’s for the organization. • Managed a project to migrate many of our servers to AWS. • Implemented Cyber Security tools and protocols • Worked with vendors to update and integrate Anti-Virus with our Remote Management Software. • Worked with vendors to deploy backups that integrated Office 365 data & applications as well as production priority workstations. • Deployed Multi-Factor Authentication (MFA) for Office365 and other applications within the organization. • Assisted Management on using technology to migrate the in-person Annual General meeting to a virtual one. Using the technology to than create a hybrid meeting of Virtual and in-person

• Providing I.T. support for Small to medium sized businesses• Help Desk support for multiple remote locations• Provide Level 1 & 2 technical support to multiple companies and technologies• Using ZenDesk and custom support portal to track support tickets• Using Teamviewer to support remote workstations & servers• Providing customer support to our clients and ensuring they are satisfied with their support• Provide Intermediate server maintenance and support• Meet with internal and external stakeholders of different on-going projects• Support Microsoft Office 365 applications

Providing I.T. services and solutions to Small & Medium sized businesses.• Supporting multiple clients Windows Active directory servers & networks• DBA for MS SQL server• Create SQL scripts to extract data from MS SQL Databases• Configuring & supporting multiple Backup process that involve NAS, Tapes & on-line• Managed I.T. infrastructure deployment projects, involving various Microsoft server, VMWare migration and deployment• Recommend I.T. infrastructure policy, future recommendations and strategies to client for their organizations• Supporting/Migrating of Microsoft Office365 (email & applications)

As I.T. Team Lead, reporting to the Manager of IT, assist in providing vision, direction and leadership of technologies driving solutions and strategic technical direction, assisted and managed tactical I.T. initiatives ensuring alignment with the Exova strategic direction. Working within the I.T. Team in supporting Exova's I.T. requirements. Supporting the CISCO based WAN & LAN infrastructure as well as the servers at Exova's remote locations including Exova's Data Centre. Deploying and supporting the CISCO Call Manager VoIP infrastructure.• Developed & executed project plan to integrate newly acquired facilities onto Exova’s Private Network and domain• Coordinated & executed single domain migration of Exova’s locations to a single Microsoft 2003/2008 domain forest• Developed VoIP strategy and deployed a CISCO VoIP infrastructure• DBA for MS SQL server• Create SQL scripts to extract data from MS SQL Databases• Created project plans for both new initiatives and maintaining infrastructures• Planned and integrated newly acquired companies & facilities into Exova’s infrastructure• Planned and deployed a 31 HP c7000 Blade servers in a Central Data Centre• Meet with internal and external stakeholders of different on-going projects• Managed over 100+ servers (over 25 locations plus the Central Data Centre)• Deployed a HP EVA SAN• Installed various NAS to remote locations for local and centralized backup• Set up and managed Symantec BackupExec for remote and central backups• Deployed VMWare ESXi infrastructure at different levels of the organization

Exova bought Bodycote Testing Group division, hence the overlapping of companies and yearsManaged the I.T. Team in supporting Bodycote's I.T. needs. Supporting the WAN & LAN infrastructure as well as the servers at the locations including the data centre.Actively particpate in project planning of the I.T. plans.I assist in designing and recommending I.T. technology direction. As Bodycote aquires new locations and companies I develop the technology integration path to intergrate their site into our Private Network and technology infrastructure.

• Managed Koolatron’s 50 port LAN & 5 International location WAN• Managing the Information Technology Department • Deployed and managed 5 servers• Assist the Marketing department in testing new technology products for resale • Monitoring Network traffic to ensure uptime• Project Lead of the migration of Advance Database application to ACCPAC Pervasive SQL based• Analyzing current computer & network environment and create recommendations for growth• Representing the company to outside organizations• Help Desk support for local & multiple remote locations• Manage MS Small Business Server for Internal & External access

Migrated multiple data sources into AAP's new membership application (Avectra) which is a MS SQL-Server based application. Interacting with AAP's team to develop ad-hoc and regular reports through Crystal Reports.Developed data extract routines for different departments including web hosting and CRM.Developed and deployed other databases for data mining as well as indivdual department uses.

Supported network infrastructure for our clients as well assisted in application support.

Managed the computer services department as well as administrated the Boards hetergeneous network (VAX, MAC's & PC's). Maintained the Oracle database which hosted several of the Boards applications. Designed, deployed and supported LAN's within each location as well as a Frame Relay WAN to connect all the schools together with the Adminstration offices.