Dynamic leader who drives success with an infectious positivity inspired by extensive personal skills, experience and preparation, and a sincere belief in the ability and efforts of others. Holds the highest standards of ownership and accountability to inspire colleagues, collaborators, and team members alike to deliver exceptional results.Diverse and versatile experience directing and continually optimizing global product operations, product management, and client support in 24x7 environments. Proven track record of success driving expansion from developed market centers to emerging markets without impacting KPIs and quality through effective local team building, business planning, and process development. Assemble, mentor, and synergize high-performing, globally dispersed teams, aligning technology, data, product, and research functions to refine operations and resolve incidents. Champion of Diversity, Equity & Inclusion. Confidently present to and influence internal and client stakeholders at all organizational levels.