Gary Smith Email & Phone Number

Australian Capital Territory, Australia

Canberra, Australia

• _____________________________________________________Lendlease is one of Australia's largest providers of retirement living, owning and operating 70 villages nationally, providing a range of services from property.
• Communication and interpersonal relations
• Demonstrate empathy and effectively relate to residents from diverse backgrounds
• Property sales
• Asset management
• Commitment to quality management

Canberra, Australia

Contract

ACT/SNSW

My role focuses on monitoring the delivery of services on 11 main sites in the ACT / southern NSW and across 15 service lines - hospitality, ground, waste, cleaning, accommodation, POL, sports and recreation, stores, transport, fire, ranges, laundry, pest, environment and security.Oversee the delivery of all services on all sites, ensure compliance with.

ACT/SNSW

Oversee the delivery of contracted services employing 80 staff across 9 service lines.Monitor and analyse the performance against a $16.5M pa budget.Routinely report and assess performance as per the CAPMAN reporting system.Regularly meet with the Regional Operations Manager (and the management team) to provide feedback on each area’s performance and to.

ACT/SNSW

Develop the scope of a new role to cater for significantly increased security service delivery at Defence sites (more buildings, higher security requirements).Designed and implemented policies, standard operating procedures, company standards and the requirements of labour management to meet contract requirements.Manage a small management team and through.

ACT/SNSW

Effectively manage the multiple demands of a diverse portfolio of operations (including the complex logistics of Transport) based across several sites. Quickly build technical knowledge relevant to the areas under management, while analysing existing work practices and designing changes to achieve improvements. Efficiently manage resources that include.

ACT/SNSW

Manage the work and performance of all sub-contractors for the Garrison Support Services (grounds, cleaning, pest control, waste management and security) contract, including quality and seamless service delivery. Act as first point of contact for client and service providers and play an active role in negotiating service levels, evaluation and.

ACT

Manage the overall business operations and service delivery with a focus on exceptional service delivery and an emphasis on continual improvement.Oversee operations including catering, grounds maintenance, cleaning, pest control, waste and security. Ensure that staff training and development meets requirements and enables them to work at consistently high.

Belconnen Premier Inn (Hotel) Canberra ACT

Ensure the overall efficient and commercially focused operation of the hotel and maintain its reputation for the delivery of high standards and the ability to exceed customer expectations.Oversee operations of the restaurant, functions area, housekeeping and reception.Monitor the delivery of in-house and formal training to teams.Build the Hotel’s.

Yarralumla Canberra ACT

Manage the day-to-day operation of all service areas of this prestigious private venue.Ensure that the standard of service and facilities provided by the club are at the standard expected by members and guests (such as the Prime Minister, members of the cabinet, Department Heads, Chiefs of the Defence Force, foreign dignitaries and other VIPs.Oversee the.

Certificate In Business

Certificate In Small Business Management

Professionalising Contract Management