Gary Smith Email & Phone Number

Riverview, Nb, Ca

Moncton

Moncton,Nb

2495 Mountain Rd, Moncton, Nb

Oversee all facets of hotel operations. Lead a team of customer service professionals to ensure productivity, guest service, brand standard and financial performance goals are met.  Responsible for the hiring of staff and ensuring full training in company procedures. Abide by established standards of operation and government legislative requirements. Perform coaching, performance evaluation and progressive disciplinary action where required. Develop and follow up on sales leads. Delegation and review of task assignment for employee development and succession planning. Oversee inventory controls and purchasing for loss prevention and profit maximization. Organize employee and guest appreciation events. Perform quarterly general meetings as well as departmental meetings to communicate updates in policies and procedures, and to perform coaching, training, team goal-setting, health and safety issue and policy reviews, and employee recognition. Complete annual operations budgets and rationales. Annual Sales & Marketing Plan

Moncton, New Brunswick, Canada

General Manager of two hotels. Currently seeking new employment.

 Oversee all facets of hotel operations. Lead a team of customer service professionals to ensure productivity, guest service, brand standard and financial performance goals are met.  Responsible for the hiring of staff and ensuring full training in company procedures. Abide by established standards of operation and government legislative requirements. Perform coaching, performance evaluation and progressive disciplinary action where required. Develop and follow up on sales leads. Delegation and review of task assignment for employee development and succession planning. Oversee inventory controls and purchasing for loss prevention and profit maximization. Organize employee and guest appreciation events. Perform quarterly general meetings as well as departmental meetings to communicate updates in policies and procedures, and to perform coaching, training, team goal-setting, health and safety issue and policy reviews, and employee recognition. Complete annual operations budgets and rationales. Annual Sales & Marketing Plan

Moncton

Charlottetown

Moncton

Saint John

Education record

Education record

Education record