Head Of Media Relations
Milton Keynes, United Kingdom
For more than 50 years, the Open University has pioneered distance education and open learning. It remains the world leader in these fields in the era of online and digital communications, with 150,000 undergraduate and more than 30,000 postgraduate students globally.My main responsibilities included planning and implementing media relations and PR activities for the university, and analysing their effectiveness. This ranged from daily contact with national and regional journalists and preparing of news materials to longer-term planning of strategies and campaigns. > I worked with the OU’s senior administration and other external relations teams such as Political Liaison and Marketing to ensure that our communications supported commercial and strategic objectives. > I updated Media Relations Office procedures, including the introduction of student case study and expert commentator databases, which dramatically improved services to journalists and raised the OU’s research profile. I developed an ‘online media office’ which boosted our international media coverage. This was described in a 2004 Guide to Virtual Press Offices as “a best-practice VPO – a fantastic example of how an organisation can really get it right”.> I was a spokesperson for the university, provided communications advice and ran media training for OU academics and senior administrators, and supported regional marketing staff with their PR campaigns. > I managed four media officers, an annual budget of approximately £100K, and commissioned photographers and other freelance staff as required.> I was a member of the university’s Brand Development Group – an advisory team working with brand agency Wolf Olins.> This role made me a Deputy Director of the Communications Group, which had 25 staff working in Publications, Media Relations, Web Development, Event and Exhibition Management, Internal Communications, Visitor Reception and Community Relations.