Gary Staggs Email & Phone Number

Duncanville, Tx, Us

Allen, Texas, United States

Manage day-to-day operations. Responsible for improving efficiencies and increasing overall operations. Overseeing hiring staff, operating budgets, and overall pricing for the company services. Effectively handle any escalated customer concerns. Overall P&L responsibilities.

Cedar Hill, Texas, United States

Lead the management of day-to-day operations within our plumbing department, with a strong focus on revenue performance. This entails the careful monitoring of key performance indicators (KPIs), strategic collaboration with our plumbing team, and ongoing refinement of operational plans. My hands-on approach to leadership has fostered a culture of continuous improvement, ensuring that we consistently meet and exceed client expectations.My responsibilities are wide-ranging, encompassing the interpretation of construction drawings and documents to effectively communicate job requirements to our team of 10 plumbers. This ensures efficient workflow and timely project completion. I also oversee budget planning and implementation, prioritizing strategic resource allocation to maximize efficiency. Quality assurance is a critical aspect of my role, with rigorous checks conducted during and after each project to maintain our high service standards.Under my guidance, the department has seen significant achievements, including:• Departmental Growth: A remarkable 32% expansion in the first year and an additional 11% in the second year.• Robust Gross Margins: Consistent achievement or surpassing of the 50% threshold monthly, reflecting our commitment to operational excellence.

I had the distinct honor of leading the establishment of the Plumbing Division for Crawford Services, a role that involved building the division from the ground up and handling all associated logistics. My leadership in recruiting and managing an initial team of 6 personnel proved instrumental in achieving a remarkable first-year revenue of $1.2 million.In my capacity as Service Manager, I directed and supervised the day-to-day operations of the Plumbing Division. This included careful scheduling to ensure timely project execution, vigilant budgeting to monitor costs and maximize profitability, and strategic project management to coordinate activities for efficient workflow. I also prioritized personnel coordination, leading a dedicated team to uphold our commitment to high service standards.Among my key accomplishments were the successful expansion of the department to include 13 plumbers and 4 office personnel, and the substantial revenue growth to over $3.6 million. These milestones are a testament to our team's hard work and dedication to excellence.

During my tenure at Frymire Services, I was responsible for conducting comprehensive onsite plan reviews for each project. This ensured a clear understanding of project requirements and work scope, setting the stage for success from the beginning. As a manager, I led a team of 8 skilled plumbers, skillfully coordinating resources to support various projects and consistently achieve targets.My leadership was characterized by a commitment to continuous improvement. I regularly reviewed existing processes and procedures, identifying opportunities for cost savings and efficiency improvements. By adjusting approaches as needed, I was able to drive organizational performance to new heights.Among the highlights of my time with Frymire Services was the orchestrated expansion of the department to a team of 14. Through the implementation of strategic growth plans, we succeeded in achieving our operational goals and generated an impressive revenue of $3.2 million.

My professional journey began as a drain cleaner, a role in which I quickly demonstrated growth and competence. Within three years, I earned a promotion to Lead Trainer, reflecting my dedication and skill set. My responsibilities expanded further with a subsequent promotion to Assistant Plumbing Manager, where I was entrusted with performing periodic quality checks and assisting with budget oversight to ensure operational efficiency.The last 7 years of this period were spent at Rescue Rooter as Plumbing Manager, a position that showcased my continued advancement and increased responsibility within the field. My daily activities involved managing an extensive team of 35 personnel and overseeing the diverse operations within the plumbing department.During my time with the organization, I contributed to:• Team Development: My leadership played a key role in fostering teamwork, aligning with the company's core values and objectives.• Operational Excellence: By streamlining processes and implementing best practices, I ensured that our operations were efficient and met quality standards.• Revenue Growth: My successful handling of operations helped achieve impressive revenues of $6.6 million.

United States