District Manager
Atlanta, Georgia, United States
Currently responsible for more than $3.5 million in annual sales for 3 Metro Atlanta 24-hour restaurants. Accountable for all P&L, equipment, utilities, personnel, and operating procedures and processes.• Manage all aspects of operations for 3 Waffle House stores; maintain division performance through the oversight of FF&E maintenance, food, and beverage quality, food safety, staff training, discipline and documentation, inventory control, budget management, scheduling and monitoring of expenditures and waste. • Train, develop, and supervise 3 general managers, 1 human resources generalist, 2 maintenance technicians, and 110 employees.• Coach and develop general managers on staffing, scheduling, turnover, employee satisfaction, performance management, training, orientation, communication and administration. • Monitor daily weekly operational statistics and reporting trends.• Improve restaurant profitability through efficient operations and restaurant visitations.• Maintain a high standard of quality control, hygiene, health and safety, and satisfactory completion of stores’ safety audit. Selected Accomplishments:• Developed the talent pipeline by mentoring 5 employees who became general managers. • Opened new store locations including hiring, training, setting up restaurants, ordered an accurate amount of inventory for exceeding target goals and revenue expectations.