• Working with laptops in the estate• Removing McAfee and installing bitlocker• Updating windows updates• Making sure devices are compliant with the new software for the NHS audits• Replacing laptops if they are out of spec• Transfer of user profiles – Using Migwiz• Installing any software required• Active Directory• Reimaging Desktops/Laptops on Windows 10 in an Enterprise Environment• Installed software, modified and repaired hardware and resolved technical issues in Enterprise Environment

Award-winning Desktop Support Engineer Professional that has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals. IT Support Analyst/ Desktop Support proficient in supporting hardware and software issues for Windows 7, Windows 10 & Apple Products. Specialises in troubleshooting Microsoft applications, and general windows issues.