Field Service Engineer
CurrentSetup IPads/IPhones to connect to our Citrix platformInstall software using SCCM (Dragon Naturally Speaking, MyWave)Assist users with Citrix (hang, single sign on, profile corruption, profile/folder restore)Document/resolve and follow-up user calls concerning issuesSetup/configure LaserJet and DeskJet printers, Zebra adult armband printers, QL220printers.