Gary Traynor Email and Phone Number
I am a Senior Director with extensive corporate real estate experience enabling me to be a focused driven leader with experience across Asia Pacific, EMEA and the Americas. I have a proven track record for client relationship management, customer service, strategy, real estate, finance, account management, project & programme management, facilities & asset management, technology, safety, innovation, operations, reporting, recruiting & talent management. I am able to develop strong relationships driving operational and business efficiencies, achieving complex project outcomes, delivering growth and business effectiveness. I have recently led a number of significant projects to optimise the operational platforms which support delivery teams to achieve the best possible outcomes aligned to the client’s strategy.Key CompetenciesLeadership - Extensive leadership experience in managing diverse teams across FM, Leasing, Projects, Helpdesk, Asset Management, Procurement, Finance, Maintenance Technicians, Training and Change Management teams. Stakeholder Engagement - A reputation for building positive and productive teams and driving organisational reform through initiating and managing collaborative relationships with multiple stakeholders with diverse needs and expectationsOperational Change – Extensive experience in leading operational initiatives across operations, technology, asset management, legislation, contractor maintenance compliance, engineering, procurement, business intelligence and analytics delivering financial and operational efficiencies. Project & Programme Management – Experience in developing robust project management and stakeholder frameworks to deliver construction projects and programs covering major Capital Asset replacements or Corporate office fit outs up to $50MInnovation – An innovative thinker, have a passion for Technology and an advocate of innovation across operational and business platforms delivering multimillion dollar savings, increased customer/community satisfaction and generating valuable recognition delivering savings of 20%+ to operational budgetsEntrepreneurial – Experienced in identifying business opportunities to streamline a process or establish a new business line with the successful creation of two Business units both delivering $4M annual revenueChange Management – Extensive experience managing business change programmes delivering successful change initiatives across the Corporate Real Estate platform.
Colliers
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Director | Enterprise Project Management | Occupier Services | EmeaColliersLondon, England, Gb -
Director | Enterprise Project Management | Occupier Services | EmeaColliers Jan 2023 - PresentLondon, England, United KingdomGlobal Lead Program Management for F. Hoffmann-La Roche Ltd within the Global Capital Investment & Real Estate team. -
Membership CommitteeCorenet Global Uk Chapter Jan 2023 - PresentLondon, England, United Kingdom -
Membership Committee ChairCorenet Global Australia Chapter Apr 2019 - Jan 2023Sydney, New South Wales, Australia -
Property Project DirectorAustralian Broadcasting Corporation (Abc) May 2021 - Jul 2022Sydney, New South Wales, Australia -
DirectorGary Traynor Consulting Nov 2020 - Apr 2021Sydney, New South Wales, Australia
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Senior Director - Technical & Facility Management ServicesCbre Mar 2019 - Nov 2020Sydney, AustraliaResponsible, as business unit owner, for Technical Services division, deploying maintenance services to support Corporate clients in Australia and New Zealand. This group provided exceptional integrated end-to-end solutions for 60+ clients to address their complex strategic, tactical and operational portfolio requirements now and into the future.I was the Facility Management Operations Lead for bids, transitions and operational oversight across Australia and New Zealand as well as the Bid Lead for any Technical client deployments in the Manufacturing and Industrial Sectors from bid to mobilisation. In this role I also advised and supported the operational accounts as a Technology Specialist across CBRE Proprietary Maintenance platforms. -
National Director – Programme Director - Corrigo Maintenance PlatformJll Jan 2017 - Dec 2018Sydney, AustraliaProgramme Director responsible for deployment of JLL Proprietary Facility Maintenance Platform Corrigo across Global and Regional client accounts across Asia, from initial data preparation through to go-live and onto the optimisation phase. Lead the delivery of this business change programme for JLL Major Corporate Clients entailing stakeholder’s engagement, project planning, change management, communication planning, training programs and training materials to Clients as well as JLL staff and Service Providers.This role was responsible for deploying the largest Client Technology change programme the Integrated Facility Management (IFM) business has undertaken over the last decade delivering an end to end workflow management system managing all scheduled and reactive work orders for client portfolios. The Platform has been successfully rolled out to over 75 Clients accounts across 17 countries in Asia with 9 languages configured , 1 Million WO Issued with platform deployed to over 50,000 clients, 3,000 JLL staff and 2,000 Service provider with focus on improved Customer Service, Continuous Improvement, Enhanced Service Levels and a focus on delivering Strategic Initiatives. -
National Director - Programme Director - Property Nsw AccountJll Mar 2016 - Jan 2017SydneyTransformation Director responsible for the mobilisation of the account from contract win to ensure that best practice were developed and implemented across the Property NSW Operating Platform to attain Property Excellence.The role overseen a number of work stream transformation activities and required to work with a diverse group of stakeholders in the business, including Client Teams, Transitions team, RED implementation, IT, Data Governance, and Business Intelligence.Practically, the role served as the single point of contact for account teams and clients in the area of Business and Technology transformation, Workplace Experience development and Transformation and designated Operational Delivery and Property Excellence. -
National Director - Programme Director - Corporate Client AccountsJll Jan 2015 - Mar 2016Sydney, AustraliaThroughout 2015 and 2016, the JLL Australian IFM Operations underwent significant change. The Technology Transformation Director was a critical part of the process; ensuring that best practice is developed and implemented across a number of key components of our Operating Platform.The role will overseen a number of work stream transformation activities as well as oversight of the BAU Operational delivery of the allocated segment. The role was required to work with a diverse group of stakeholders in the business, including Transitions team, Client implementation, IT, Data Governance, and Business Intelligence The role served as the operational single point of contact for account teams and clients in the area of RED transformation, Workplace Experience development and Transformation and designated Operational Delivery. -
Local Director - Facility Management Director - Corporate AccountsJll Jul 2012 - Dec 2014Sydney, AustraliaDirector responsible for the management of 17 x Australia Client Accounts, National SAP Facilities Helpdesk as well as IFM On Demand a flexible and cost-effective approach to real estate for comprehensive Integrated Facility Management (IFM) services.Responsibility for the day to day management of Australian based Local Client Accounts consisting of Banking, Technology, Publishing and Pharmaceutical companies with over 46 staff based at client facilities.With IFM on Demand I was responsible for starting up this new division within the JLL the delivers a flexible and cost-effective model for comprehensive Integrated Facility Management (IFM) services. IFM On Demand offers a suite of integrated, variable real estate management services for portfolios of any size; with a diverse mix of asset types and facility sizes; typically dispersed across multiple geographies. Leveraging a mix of dedicated and shared resources, IFM On Demand applies standard delivery practices and tools to deliver world-class IFM services – yet is scalable to meet unique client needs at an affordable price.IFM On Demand has continued to grow since its inception in early 2012 and is now a key differentiator in the market place. -
Local Director - Workplace Services Director - Suncorp Bank AccountJll Jul 2009 - Jul 2012Brisbane & Sydney, AustraliaSuncorp Real Estate outsourced their Facility Management, Leasing, Finance, Projects, Concierge, and Help Desk and RE Procurement functions to Jones Lang LaSalle in July 2009. My role was the Workplace Service Director responsible for the following key deliverables.The role entails the following elements • Programme & Project Management • Procurement & Vendor Management• Move Management & Occupancy Planning• Facility Help desk• Operational & Finance Platform• National Concierge TeamThe workplace services director required the use of my JLL operational knowledge and experience with developing and delivering the operational and financial platforms required to manage this account through the transition into the transformation stage and optimisation. -
Associate Director – Project & Programme Management - Australia Post AccountJll Apr 2008 - Jun 2009Sydney, AustraliaThis position was client based responsible for the programme and Project Management of Australia Post National Retail, Refurbishment Project for NSW managing what was proposed to be a 3 year National role out programme. The role entailed the following elements• Programme & Project Management• Account Management • Operations• Training• FinanceThe position ended due to Australia Post budget cut-backs in 2009 -
Associate Director - Project Management & Development ServicesJll Apr 2007 - Apr 2008Sydney, AustraliaResponsible for the Project Management and Construction Management of Commercial project for Corporate Clients within Sydney for the following clients - • Microsoft - Sydney Portfolio Strategy • Accenture – 7,000 sq m commercial office fitout Pyrmont , Sydney’s first 6 star green star building• GPT – 1,700 sq m office commercial fitout Sydney• WSN Environmental – 4,000 sq m commercial office fit-out • Proctor & Gamble - 1,000 sq m commercial office fitout North Ryde• Sydney Water – 3,000 sq m call centre Liverpool• Aria – 1,000 sq m commercial office fitout Sydney• WPP Group – Portfolio review and reconfiguration• Sudler & Hennessey– office refurbishment North Sydney• YR Brands – Office refurbishment Sydne -
Associate Director - Project Management & Development ServicesJll Jan 2006 - Mar 2007London, United KingdomResponsibility for carry out the following roles and responsibilities • Chair European Project Management Board• Marketing & RFPS • Regional Business Development & Process • Training • Account Programme Management across EuropeAccount Programme Management Co-ordination of projects for our corporate clients across Europe such as an assignment for Sun Microsystems with 56 projects across 31 Countries in EMEA with budget of $22 Million delivered in a 9 month period.• End to end project delivery from design to occupancy post occupancy evaluation.• Acting as the single point responsible to client for innovative and low cost workspace designs. • Managing the scope, schedule and budget of projects, appropriateness of design and implementation to Sun's image and business objectives.Key Responsibilities• Prepare project programs, schedules and budgets.• Coordinate service delivery amongst external consultants, construction managers and trades and internal service delivery partners.• Ensure that Business requirements are appropriately reflected in the design and implementation.• Identify and initiate Sun Microsystems processes to ensure the successful integration of change.• Develop and build alliance partnership/s with selected service providers. • Problem resolution and management• Align results with Senior Management objectives, divisional directives and Shared Services responsibilities• Maintain project performance measurements and project costing database • Provide expert advice to local Facility Managers on smaller projects• Provide reliable support and back up to the Service Delivery Team Manager and Regional WPM's.In additional to the assignment detailed above I have also carried this type of assignment for companies such as Global Cororates Microsoft and BlackRock EMEA wide. -
Associate Director - European Project & Develpment Services (Pds)Jll Jun 2005 - Dec 2005London, United KingdomWorking as management support to the Head of European Project Management Group responsible for the delivery of specific process and procedures as detailed below.ResponsibilitiesCultivate and maintain a positive working relationship with all Jones Lang LaSalle Departments to act as the central liaison within London Head office for all requests to ensure a consistent delivery of RFP information for local and regional clients.Provide professional project planning support and management for all assigned projects for variable clients locally and regionally for Project Management and Facility Management Groups. Support regional managers and country heads to improve and maintain the performance of the technical and professional performance of all Project Managers throughout the region. This includes, acting within the limits of authority:The role entailed the following elements• Marketing & RFPs• Regional Business Development & Processes• Standard Operating Procedures & Best Practice• Training• Governance & RiskIn additional to above I was responsible for the following • Develop the Global Network of Contacts within the Project Management Business• Be liaison person between Corporate Solutions and Project Teams for the following activities – • The implementation of variable projects management assignments on CPS Accounts• Responsible for the compilation of PDS service response to local or regional RFPs. -
Associate Director - Project & Development Services (Pds) - Account Team Leader Bank Of AmericaJll Jul 2001 - May 2005London, United KingdomThe Account Team Leader responsible for maintaining the day-to-day client relationship and receiving account service requests, provide for their preliminary investigation and assignment of an available Project Managers to develop the request into an executable project. Provide professional project planning support and management for all account projects as well as daily responsibility for all account project activities. I was responsible for the management of individual multi-discipline account based projects. Developing experience and competence in all phases of Corporate Real Estate Project and Development Management activities including, but not limited to, program development, budgeting, planning & design, project milestone scheduling, services contracting of multi-disciplinary project teams, conflict resolution, risk management, project implementation oversight financial control and project financial and asset closures.Providing timely and accurate project documentation and reporting including but not limited to: program development, project budgeting, project milestone scheduling, planning & design, services contracting of multi-disciplinary project teams, conflict resolution, risk management and project implementation oversight, request for proposals and vendor control as detailed on the attached page.The role entailed the following elements• Strategic Planning • Pre-Development & Project Funding Requests• Project Implementation• Capital Planning• Participate in Financial Analysis• Benchmarking -
Senior Project Manager - Project & Development Services (Pds)Jll Jun 2000 - Jun 2001Glasgow, United KingdomSenior Project Manager in team of 6 responsible for the Development, co-ordination and implementation of Pan European multi-site Technology projects and mission critical facilities for emerging e-commerce, new media and Internet related companies. Programme management of European design teams to deliver required design for US based client, each project was approximately 10,000 square feet. Experience with Pan European Technology Contracts within tier one cities for Clients as summarised below: • COLO.COM - London, Munich, Frankfurt, Amsterdam, Milan, Madrid, Barcelona • Octopus Venture Partners - Paris, Lyon, Frankfurt • BT Ignite - Frankfurt In addition, acquisition and implementation of Pan-European commercial interior projects within the office, sectors such as Allen & Ovary. -
Electrical Apprentice Through To Operations ManagerStiell Facilities Ltd Feb 1986 - May 2000Glasgow, United Kingdom• Commenced as apprentice electrician straight from high school, progressing through stages - junior manager, site manager, engineering manager culminating as Operations Manager from Jan 1999 managing 25 direct reports across 4 departments with over 400 staff working on sites in Scotland and London.• These positions involved the following skills - Estimating, Supervision, Planning, Procurement and Surveying, Site based responsibility for all planning procurement and surveying for major projects.• The type of client projects ranged from a £1.5M Motorola Production Plant, estimation of projects up to £5M for clients such as the Clydesdale Bank / Bank of Scotland / Goldman Sachs / J P Morgan, with final responsibility for the Contracts Department with an annual sales value of £25m plus.• I have worked on projects within the following sectors of varying sizes • Banking• Retail • Industrial & Warehousing• Commercial Offices• HotelsAfter over 13 years working with Stiell Facilities one of my clients Jones Lang LaSalle approached me to join them to be part of the team deploying data centres across Europe working within a deployment team and obtaining experience on a Global basis.
Gary Traynor Education Details
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Glasgow Caledonian UniversityEngineering -
Stow College - GlasgowEngineering -
Stow CollegeEngineering -
Electrical Engineering Apprenticeship
Frequently Asked Questions about Gary Traynor
What company does Gary Traynor work for?
Gary Traynor works for Colliers
What is Gary Traynor's role at the current company?
Gary Traynor's current role is Director | Enterprise Project Management | Occupier Services | EMEA.
What schools did Gary Traynor attend?
Gary Traynor attended Glasgow Caledonian University, Stow College - Glasgow, Stow College, Electrical Engineering Apprenticeship.
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