Working across different projects, leading teams of surveyors, installers, and working with procurement and supply chain as well as several sub-contracting teams. Projects include Rural Fibre Delivery, MDUs, Voltage Optimizer, Installations and commissioning and most recently leading a team of Surveyors/Auditors on the Emergency Lighting Replacement Programme across 2000+ BT Telephone Exchanges from initial Survey, on-site audits to Customer Handover• Broad knowledge of Health & Safety, Environmental and Technical issues across regulatory frameworks and current legislation (SMSTS)• Experience of SHEQ management in a successfully delivered project (IOSH)• Conversant with the application of CDM (2015) regulations• Accountable for monitoring direct and third party labour, ensuring compliance and quality is maintained for the Emergency Lighting programme by audit assessments conducted on behalf of M J Quinn.• Knowledge of Project, Investment, Commercial and Procurement practices to inform the right decisions are taken for the Business and Customer.• Development of reports to ensure property related data is appropriately maintained in systems.• Chairing regular meetings with key stakeholders to monitor the progress of the project, prioritising work that needs to be completed.• Identifying opportunities and risks associated with projects, addressing problems and mitigating risk when necessary.• Managing infrastructure survey schedules and reporting cycles at a programme level.• Ability to build and maintain collaborative working relationships to effectively communicate ideas and foster understanding throughout a project.

Directed the Rural Fibre Delivery across the UK for the Energy and Critical Infrastructure Division of M J Quinn, leading a team of Build, Supervisors, Admin, Auditors, TR&R/Cabling/Splicing/Testing Team along with Civils and Poling Contractors to help deliver digital infrastructure throughout England. Responsible for the turnkey build of area clusters from intrusive survey to build completion.• Ensured effective site operations and coordination of work compliant to NRSWA and Health & Safety practices.• Assisted the Head of Network Build, Project managers, Area Build Supervisors and Regional Service Managers to execute the fibre delivery plans.• Updated daily/weekly reports and reviewed against the project delivery milestones. Highlighted any risks and issues that may have arisen to the project managers and the regional service managers and worked collaboratively to resolve.

Led a team of Build Managers, Supervisors, Admin, Auditors, TR&R/Cabling/Splicing/Testing Team along with Civils and Poling Contractors to help deliver digital infrastructure throughout the several regions and three different customers.

Led a team of Area Build Supervisors, Auditors, Contractors, and Direct Labour to deliver over 500 km of FTTX/FTTC/FTTP solutions throughout North Shropshire and South Cheshire through physical infrastructure access (PIA).

Accountable for the training needs of 1400 people for Royal Mail Fleet, including 1000 Vehicles Technicians, 150 Apprentices and 250 Head Office staff across 108 garage and head office locations. Developed innovative ways of delivering training and driving down costs.• Led a team of technical coaches, identifying gaps and areas for improvement in breakdown performance against SLA’s. Focused on solutions, improved costs and implemented the required learning • Developed and deployed a plan for assessing and developing the career path levels for Fleet workshop for semi- skilled technicians, technicians, diagnostic technicians, and master technicians.• Created and delivering a L&D digital strategy that provided effective learning for workshop personnel

Worked closely with Operational and Regional garage management teams to ensure both suppliers and garages were fully enabled to deliver the best possible outcomes for customers. Devised Learning and Development improvements and measures to improve success including retention and deletion of new / existing partners and providing learning with zero operational disruption.• Developed a £1.2million business training strategy. • Implemented digital training solutions. • Developed an CIPD Award Winning Apprenticeship Programme

Managed a 90-strong team across 11 workshops and shift patterns, Responsible for H&S, Budgeting, Line Management, VOSA regulations and financial/SLA targets• Exceeded targets within a Vehicle conversion Project (Under budget, 3 weeks ahead of schedule) • Met budget and timeframes for the reopening of two workshops. • Collaborated cross business to meet service level demands.

Led a team of ten managers and 250 Service delivery engineers, being responsible for their health, safety and wellbeing whilst owning the overall delivery of all field engineering performance measures to deliver the best possible customer service. Accountability for delivery of a high quality service whilst taking responsibility for P&L, capex, bottom line profitability and the strategic delivery of the network.

Managed a team of 25 Service delivery engineers, Responsible for H&S, Budgeting, Line Management, Customer complaints, financial/SLA targets as well as generating revenue from customer faults and time related charges.

Working as a Network Build Engineer, trained in different infrastructure build practices such as D-side and E-side cable jointing for the cable replacement programmes and covering major breakdowns. As a Network Build cabler, installed E and D side cables up to 4800 pair, Fibre cable, Blown fibre cable and Sub-duct ensuring the continuing growth requirements of the UK Fibre and Copper infrastructure network.