Gary Wait Email & Phone Number

Albany, New York, United States

Schenectady, Ny

Assisted customers with a variety of issues ranging from answering technical questions to helping them find items, always with a friendly and professional manner.Learned specifications and abilities of numerous cell phone models and network carriers as well as steps needed to set up network coverage for various carriers and phones.Handled cash and credit transactions using a cash register system.Stocked shelves with appropriate merchandise and properly stored overstock.Cleaned and maintained work area.Handled many responsibilities that went above and beyond my job description, often took upon some responsibilities of the department manager.Learned and taught other coworkers the capabilities and limitation of the telxon equipment and systems.Handled customer service over the phone.Worked closely with Asset Protection staff to keep both customers and fellow associates safe and to keep merchandise safe and secure.Ensured the accuracy of the inventory both in storage and on the sales floor.Worked closely with store manager to address any issues that arose in the system quickly and efficiently.Learned and mastered new telxon programs, which I then assisted others in learning.Worked with department managers and other floor associates to more quickly and accurately adjust and maintain appropriate merchandise amounts.